At a Glance
- Tasks: Assist customers, maximise sales, and maintain store standards on weekends.
- Company: Big Yellow is a close-knit company focused on outstanding customer experiences and employee wellbeing.
- Benefits: Enjoy competitive pay, bonuses, birthday off, training, and social events.
- Why this job: Join a fun, supportive team where your personality and passion matter just as much as your skills.
- Qualifications: No specific experience required; just bring your warm attitude and willingness to learn.
- Other info: Diversity and inclusion are key; we welcome all applicants regardless of background.
About The Role Role: Part Time Sales Advisor / Location: Milton Keynes / Salary: £12.33 hourly rate, plus bonus and benefits / Hours of work: 12 hours per week across 2 days (Saturday and Sunday) What we give back to you We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there’s a good chance they will stay happy, engaged and committed to working with us. Some of our excellent benefits include: Competitive rates of pay reviewed on an annual basis Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%) Additional day off for your Birthday Holiday entitlement based on your contracted hours, increasing with service Training and support to help you develop a great career with us from day one Great pension and sharesave schemes Social events throughout the year Family friendly policies which include enhanced maternity, paternity and adoption packages Free on-site parking Cycle to work scheme and gym discounts Vouchers for important life events, birthdays and long service rewards Day off to volunteer for one of our charity partners Access to wellbeing support and employee assistance programme (EAP)What you`ll be doing With support and guidance from your team, a Part Time Sales Advisor plays a key role in assisting store performance and upholding high presentation standards, so you will need to be aligned with our values, focussed on building relationships and providing exceptional customer service. We love a bit of get up and go, so you won’t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be: Delivering excellent customer service in person, via email or on the telephone Maximising sales at every opportunity to help improve the performance of the store Work collaboratively in your team, helping to maintain a happy working environment Assist in all aspects of store operations, including maintaining the cleanliness and maintenance of the store Complying with health and safety standards, monitoring store security and ensure accurate completion of administrationFind out more about a Store Role About The Organisation Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That’s why it’s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we’ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing – whatever the challenge. We take great pride in the culture we’ve created—a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it’s not just about work—we also encourage our teams to socialise, connect, and celebrate their successes together. So, if you’re excited about this role but your experience doesn’t align perfectly with everything in the job description, we would encourage you to apply. It’s not just your skills we are looking for, it’s your personality. If you have a warm and friendly manner, great listening skills, a genuine desire to help others, a positive attitude and are not afraid of a challenge, please get in touch. We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know. Find out more about life at Big Yellow
Sales Advisor - Part Time employer: The Big Yellow Self Storage Company
Contact Detail:
The Big Yellow Self Storage Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Part Time
✨Tip Number 1
Familiarise yourself with Big Yellow's values and culture. During your interactions, whether in person or online, make sure to reflect their emphasis on integrity, empathy, and a genuine passion for helping others. This will show that you align with their mission.
✨Tip Number 2
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond to assist customers, as this role heavily focuses on delivering exceptional service and building relationships.
✨Tip Number 3
Show enthusiasm for teamwork and collaboration. Since the role involves working closely with a small team, be ready to share how you contribute to a positive work environment and support your colleagues in achieving store goals.
✨Tip Number 4
Demonstrate your adaptability and willingness to take on varied tasks. The job description highlights that no two days are the same, so be prepared to discuss how you handle change and thrive in dynamic environments.
We think you need these skills to ace Sales Advisor - Part Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use specific examples that demonstrate your ability to build relationships and provide exceptional service, as these are key aspects of the role.
Craft a Personal Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work at Big Yellow and how your values align with theirs. Don’t forget to express your willingness to learn and grow within the company.
Showcase Your Soft Skills: In your application, emphasise your soft skills such as empathy, communication, and teamwork. These qualities are essential for a Sales Advisor, so provide examples of how you've used them in previous roles or situations.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at The Big Yellow Self Storage Company
✨Show Your Personality
Big Yellow values personality just as much as skills. Be yourself during the interview and let your warmth and friendliness shine through. Share personal anecdotes that highlight your integrity and empathy.
✨Demonstrate Customer Service Skills
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond to help a customer, as this role heavily focuses on delivering exceptional service.
✨Emphasise Teamwork
Since the role involves working closely with a small team, be ready to talk about your teamwork experiences. Highlight how you contribute to a positive working environment and collaborate effectively with others.
✨Express Enthusiasm for the Role
Show your passion for the position and the company. Discuss what excites you about working at Big Yellow and how you align with their values of a can-do attitude and commitment to doing the right thing.