At a Glance
- Tasks: As a Full Time Sales Advisor, you'll deliver exceptional customer service and boost store performance.
- Company: Join Big Yellow, a close-knit company that values people and outstanding customer experiences.
- Benefits: Enjoy competitive pay, bonuses, extra holiday for your birthday, and wellness support.
- Why this job: This role offers a fun, supportive culture with opportunities for personal growth and team bonding.
- Qualifications: We're looking for a friendly personality with great listening skills and a passion for helping others.
- Other info: Diversity is key; we welcome applicants from all backgrounds and encourage you to apply!
The predicted salary is between 21600 - 29500 £ per year.
About The Role
Role: Full Time Sales Advisor
Location: Bromley
Salary: £25,654 per annum (OTE £28,219) plus benefits
Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times.
What we give back to you
We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there’s a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include:
- Competitive rates of pay reviewed on an annual basis
- Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
- Additional day off for your Birthday
- Holiday entitlement of 28 days, increasing with service
- Training and support to help you develop a great career with us from day one
- Great pension and sharesave schemes
- Social events throughout the year
- Family friendly policies which include enhanced maternity, paternity and adoption packages
- Free on-site parking
- Cycle to work scheme and gym discounts
- Vouchers for important life events, birthdays and long service rewards
- Day off to volunteer for one of our charity partners
- Access to wellbeing support and employee assistance programme (EAP)
What you’ll be doing
With support and guidance from your managers, a Full Time Sales Advisor plays a key role in improving store performance and upholding high presentation standards, so you will need to be aligned with our values, focussed on building relationships and providing exceptional customer service. We love a bit of get up and go, so you won’t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be:
- Delivering excellent customer service in person, via email or on the telephone
- Maximising sales at every opportunity to help improve the performance of the store
- Work collaboratively in your team, helping to maintain a happy working environment
- Assist in all aspects of store operations, including maintaining the cleanliness and maintenance of the store
- Complying with health and safety standards, monitoring store security and ensure accurate completion of administration
About The Organisation
Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That’s why it’s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we’ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing – whatever the challenge. We take great pride in the culture we’ve created—a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it’s not just about work—we also encourage our teams to socialise, connect, and celebrate their successes together. So, if you’re excited about this role but your experience doesn’t align perfectly with everything in the job description, we would encourage you to apply. It’s not just your skills we are looking for, it’s your personality. If you have a warm and friendly manner, great listening skills, a genuine desire to help others, a positive attitude and are not afraid of a challenge, please get in touch. We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know.
Sales Advisor - Full Time employer: The Big Yellow Self Storage Company
Contact Detail:
The Big Yellow Self Storage Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Full Time
✨Tip Number 1
Familiarise yourself with Big Yellow's values and culture. During your interactions, whether in person or online, make sure to demonstrate how your personality aligns with their emphasis on integrity, empathy, and a genuine passion for helping others.
✨Tip Number 2
Prepare to showcase your customer service skills. Think of specific examples from your past experiences where you went above and beyond for a customer, as this will resonate well with the role's focus on delivering exceptional service.
✨Tip Number 3
Highlight your teamwork abilities. Since the role involves working closely with a small team, be ready to discuss how you've successfully collaborated with others in previous jobs to create a positive work environment.
✨Tip Number 4
Show enthusiasm for the varied nature of the role. Be prepared to express your excitement about the dynamic work environment and how you thrive in situations where no two days are the same, as this is a key aspect of the position.
We think you need these skills to ace Sales Advisor - Full Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for helping others. Mention specific examples of how you've delivered excellent customer service in the past, as this aligns with the company's values.
Showcase Teamwork Skills: Since the role involves working collaboratively, include examples in your application that demonstrate your ability to work well in a team. Highlight any experiences where you contributed to a positive working environment.
Express Enthusiasm: In both your CV and cover letter, convey your enthusiasm for the role and the company. Mention why you are excited about the opportunity to work at Big Yellow and how you align with their culture and values.
How to prepare for a job interview at The Big Yellow Self Storage Company
✨Show Your Personality
Big Yellow values personality just as much as skills. Be sure to showcase your warm and friendly manner during the interview. Share personal anecdotes that highlight your integrity, empathy, and passion for helping others.
✨Demonstrate Customer Service Skills
As a Sales Advisor, delivering excellent customer service is key. Prepare examples of how you've provided exceptional service in the past, whether in person, via email, or over the phone. This will show your alignment with their values.
✨Emphasise Teamwork
The role involves working collaboratively within a small team. Highlight your ability to work well with others and maintain a positive working environment. Discuss any previous experiences where you contributed to team success.
✨Prepare for a Varied Role
The job is highly varied, so be ready to discuss your adaptability and willingness to take on different tasks. Mention any experiences where you've thrived in dynamic environments and how you handle challenges with a can-do attitude.