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- Tasks: Deliver exceptional customer service and maximise sales in a dynamic store environment.
- Company: Join Big Yellow, a supportive and fun workplace that values people.
- Benefits: Competitive salary, bonuses, extra day off for your birthday, and wellness support.
- Why this job: Be part of a close-knit team where your personality and passion truly matter.
- Qualifications: No specific experience required, just a friendly attitude and willingness to learn.
- Other info: Enjoy social events, career development, and a positive work culture.
The predicted salary is between 25654 - 28219 £ per year.
About The Role Role: Full Time Sales Advisor / Location: Kingston North / Salary: £25,654 per annum plus bonus and benefits / Hours of work: 40 hours per week – 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. What we give back to you We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there’s a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include: Competitive rates of pay reviewed on an annual basis Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%) Additional day off for your Birthday Holiday entitlement of 28 days, increasing with service Training and support to help you develop a great career with us from day one Great pension and sharesave schemes Social events throughout the year Family friendly policies which include enhanced maternity, paternity and adoption packages Free on-site parking Cycle to work scheme and gym discounts Vouchers for important life events, birthdays and long service rewards Day off to volunteer for one of our charity partners Access to wellbeing support and employee assistance programme (EAP)What you`ll be doing With support and guidance from your managers, a Full Time Sales Advisor plays a key role in improving store performance and upholding high presentation standards, so you will need to be aligned with our values, focussed on building relationships and providing exceptional customer service. We love a bit of get up and go, so you won’t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be: Delivering excellent customer service in person, via email or on the telephone Maximising sales at every opportunity to help improve the performance of the store Work collaboratively in your team, helping to maintain a happy working environment Assist in all aspects of store operations, including maintaining the cleanliness and maintenance of the store Complying with health and safety standards, monitoring store security and ensure accurate completion of administrationFind out more about a Store Role About The Organisation Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That’s why it’s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we’ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing – whatever the challenge. We take great pride in the culture we’ve created—a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it’s not just about work—we also encourage our teams to socialise, connect, and celebrate their successes together. So, if you’re excited about this role but your experience doesn’t align perfectly with everything in the job description, we would encourage you to apply. It’s not just your skills we are looking for, it’s your personality. If you have a warm and friendly manner, great listening skills, a genuine desire to help others, a positive attitude and are not afraid of a challenge, please get in touch. We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know. Find out more about life at Big Yellow
Sales Advisor - Full Time employer: The Big Yellow Self Storage Company
Contact Detail:
The Big Yellow Self Storage Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Full Time
✨Tip Number 1
Get to know the company culture! Before your interview, check out Big Yellow's social media and website. Understanding their values and vibe will help you connect better during your chat.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you went above and beyond for a customer.
✨Tip Number 3
Show off your personality! Big Yellow is looking for someone with a warm and friendly manner, so don’t be afraid to let your true self shine through in the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Big Yellow.
We think you need these skills to ace Sales Advisor - Full Time
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for helping others and your enthusiasm for the role.
Tailor Your Application: Make sure to tailor your application to the Sales Advisor role. Highlight any relevant experience or skills that align with our values and the responsibilities mentioned in the job description. This shows us you’re genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Big Yellow Self Storage Company
✨Know the Company Culture
Before your interview, take some time to understand Big Yellow's culture. They value integrity, empathy, and a genuine passion for helping others. Show that you align with these values by sharing personal experiences that highlight your character and how you connect with customers.
✨Showcase Your Customer Service Skills
As a Sales Advisor, exceptional customer service is key. Prepare examples of how you've gone above and beyond for customers in previous roles. Be ready to discuss how you would handle various customer scenarios, demonstrating your problem-solving skills and positive attitude.
✨Emphasise Teamwork
Big Yellow thrives on collaboration and maintaining a happy working environment. Share stories that illustrate your ability to work well in a team, support colleagues, and contribute to a positive atmosphere. Highlight any past experiences where teamwork led to success.
✨Be Ready for a Dynamic Role
This role is varied, so be prepared to discuss your adaptability and willingness to take on different tasks. Mention any experiences where you've successfully managed multiple responsibilities or thrived in a fast-paced environment, showing that you're ready for the challenges ahead.
