Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers through life-changing moments with exceptional service and sales skills.
- Company: Join Armadillo, part of Big Yellow Self Storage, the UK's favourite self-storage company since 1999.
- Benefits: Enjoy quarterly bonuses, 28 days holiday, travel perks, and family-friendly policies.
- Why this job: Be part of a unique role that combines customer service, sales, and facilities management in a supportive environment.
- Qualifications: We value personality over experience; be friendly, a good listener, and eager to learn.
- Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.
Role: Full Time Sales Advisor
Location: Canterbury
Salary: £24,400 per annum (OTE £27,940) plus benefits
Hours of work: 40 hours per week - any 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times.
Who we are
Armadillo is part of Big Yellow Self Storage – the UK’s favourite self storage company. We don’t sell space here, we’re here to help with life changing situations - whether that’s moving home or welcoming a new family member, we’re here to make that transition as easy and stress free as possible. So, if helping people is your thing, then this is THE job for you.
What you’ll be doing
When a customer visits our stores, their experience starts with you. As a Sales Advisor, you’re not just sitting at a till and you’re definitely not moving boxes - you’re helping people through the biggest moments of their lives. So think of this as a hybrid role: part customer service, part sales and part facilities management. This is a truly unique job and no day is exactly the same.
- With a good understanding of our customers’ needs you’ll help them decide what the best solution is for them.
- You’ll maximise sales at every opportunity through promoting our products and services.
- You’ll offer the highest quality of customer service in person, via email or phone.
- Completing daily health and safety walkarounds you’ll help to maintain the general cleanliness of the site.
- You’ll carry out general administrative tasks on our database.
Who we’re looking for
- Friendly, warm and do you enjoy meeting people from different walks of life?
- A great listener with a genuine interest in helping people?
- Able to work well both on your own and as part of a close-knit team?
- Hungry to learn and wanting to expand your skill set?
- Good at managing your time?
What we can give to you
At Armadillo, we’re big about our people and we make sure we look after them. Here is just a flavour of some of the perks we offer:
- Quarterly bonuses averaging around 10-12% a year of salary.
- 28 days holidays (that includes taking bank holidays into account).
- Plus an additional day off for your birthday.
- Great pension and sharesave schemes.
- Travel benefits - cycle to work scheme/ free onsite parking and season ticket loans.
- Family-friendly policies such as extended maternity pay, shared parental leave and adoption leave.
- Nurturing career support such as comprehensive induction training, development programmes, on-line resources, apprenticeships, workshops and days off for volunteering.
At Big Yellow we are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process then please let us know.
Sales Advisor employer: The Big Yellow Self Storage Company
Contact Detail:
The Big Yellow Self Storage Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with Armadillo's mission and values. Understanding their commitment to customer service and community support will help you align your responses during the interview, showcasing how you can contribute to their goals.
✨Tip Number 2
Prepare examples of how you've provided excellent customer service in the past. Since this role is all about helping people through significant life changes, having relatable stories ready will demonstrate your suitability for the position.
✨Tip Number 3
Show your enthusiasm for learning and personal development. Armadillo values candidates who are eager to expand their skill set, so be ready to discuss any relevant training or experiences that highlight your willingness to grow.
✨Tip Number 4
Demonstrate your ability to work both independently and as part of a team. Think of instances where you've successfully collaborated with others or taken initiative on your own, as this will resonate well with their team-oriented culture.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Sales Advisor. Tailor your application to highlight how your skills and experiences align with what Armadillo is looking for.
Showcase Your Personality: Since Armadillo values personality over CV credentials, make sure to convey your friendly and warm nature in your application. Use examples from your past experiences that demonstrate your ability to connect with people and provide excellent customer service.
Highlight Relevant Skills: Emphasise skills that are relevant to the role, such as customer service, sales experience, and time management. Provide specific examples of how you've successfully used these skills in previous roles or situations.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your genuine interest in helping people through their life-changing situations. Make it personal and engaging to stand out from other applicants.
How to prepare for a job interview at The Big Yellow Self Storage Company
✨Show Your People Skills
As a Sales Advisor, your ability to connect with customers is crucial. Be prepared to share examples of how you've helped others in the past, showcasing your friendly and warm personality.
✨Demonstrate Active Listening
Highlight your listening skills during the interview. Show that you genuinely care about understanding customer needs by discussing how you would approach a customer's situation and find the best solution for them.
✨Emphasise Your Team Spirit
This role requires both independent work and teamwork. Be ready to discuss experiences where you've successfully collaborated with others, as well as times when you've taken initiative on your own.
✨Express Your Willingness to Learn
Armadillo values personal growth. Share your enthusiasm for learning new skills and how you plan to expand your knowledge in sales and customer service, demonstrating your commitment to self-improvement.
