We are looking for a Host or Hostess to join our team and be the first point of contact for our guests. Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining areas. For this role, you should have solid people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts. This is a fast paced environment so needs a super positive person. Ultimately, you'll ensure we provide excellent customer service and a pleasant dining experience to our guests. Responsibilities
- Welcome guests to the venue
- Provide accurate wait times and monitor waiting lists
- Manage reservations
- Escort customers to assigned dining or areas
- Provide menus
- Greet customers upon their departure
- Coordinate with wait staff about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g. children, elderly)
- Assist wait staff as needed
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Host - ES Trafford Centre in Stretford employer: The Big Table Group Limited
At Bella Italia Brighton Market St., we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises guest experience and team development. With competitive benefits including a quarterly bonus, extensive discounts, and fully funded apprenticeships, we are committed to fostering employee growth and wellbeing. Join us in creating memorable dining experiences while enjoying unique perks like team events and the chance to visit Italy!
Contact Details:
The Big Table Group Limited Recruitment Team
