At a Glance
- Tasks: Join our hands-on team to refurbish mobile phones and support various workshop processes.
- Company: The Big Phone Store, a leading mobile phone refurbishment company in the UK.
- Benefits: Earn £25,000–£30,000, enjoy staff discounts, and get paid birthday leave after two years.
- Other info: Great potential for career progression into roles like Team Leader or Supervisor.
- Why this job: Be part of a dynamic environment with opportunities for growth and learning.
- Qualifications: No prior experience needed; just bring your hard work and willingness to learn.
The predicted salary is between 25000 - 30000 £ per year.
The Role at a Glance
A varied, hands‑on role working across different parts of our mobile phone refurbishment operation.
You could be testing and grading phones, preparing devices and components, booking in stock, supporting workshop processes or helping with picking, packing and dispatch.
You don't need previous mobile phone or warehouse experience.
We're looking for someone hardworking, dependable and comfortable with technology who learns quickly, thinks for themselves and speaks up when they spot a problem or a better way of doing something.
£25,000–£30,000 | Monday–Friday, 8:00am–5:00pm | Wednesfield, Wolverhampton | Full‑time, on‑site
About The Big Phone Store
The Big Phone Store is one of the UK's established mobile phone refurbishment and recycling companies.
From our Wolverhampton operation, we buy, test, refurbish and sell thousands of mobile devices, supplying consumers and businesses across the UK.
We're looking for a Workshop Operative to become a hands‑on part of our operation.
This isn't a job where you'll necessarily stand in the same place doing the same task every day.
We're looking for capable, adaptable people who can work across different areas of the business, learn quickly, think for themselves and get things done.
What You'll Be Doing
Your work will vary depending on what the business needs and where your skills are best suited.
- On Different Days, You Could Be
- Testing mobile phones and checking their functionality
- Assessing and grading the condition and quality of devices
- Working alongside our technicians in the refurbishment and repair workshop
- Helping prepare devices and components for different stages of refurbishment
- Booking products into our computer systems
- Receiving, checking, sorting and organising stock
- Picking and packing customer orders
- Preparing orders for dispatch
- Using scanners, tablets and computer systems to update stock and order information
- Moving products between different operational departments
- Checking work for quality and identifying problems
- Supporting different teams to achieve daily targets
- Helping keep work areas organised, efficient and safe
The exact work will change. That's an important part of the job.
We're looking for people who are comfortable moving between different tasks and departments rather than expecting to do one narrowly defined job every day.
The type of person we're looking for
Previous Mobile Phone, Refurbishment Or Warehouse Experience Isn't Essential.
We're more interested in your attitude, ability, work ethic and willingness to learn.
You’ll need to be hard‑working and dependable, comfortable working at pace and achieving targets, confident using a computer, comfortable with technology and willing to learn new systems, able to follow processes and instructions accurately, adaptable and willing to work across different departments, able to think for yourself and use common sense, team‑focused, focused on quality as well as productivity, and able to work without constant supervision.
Excellent English And Communication Skills Are Essential.
Opportunity to progress
For the right person, this doesn't have to remain an operative role.
As you learn different parts of the operation and demonstrate your ability, there will be opportunities to take on greater responsibility and potentially progress into positions such as Team Leader or Supervisor.
What We Offer
- £25,000–£30,000 per year, depending on ability and experience
- Scope to pay more for exceptional candidates
- Monday–Friday working
- Staff discounts
- Private pension
- Free on‑site parking
- Team days and social events
- Paid birthday off after two years' service
- Up to 28 days' paid holiday
- Salary‑sacrifice schemes
- Opportunities to learn different parts of the business
- Genuine progression opportunities
- #J-18808-Ljbffr
Workshop Operative in Wolverhampton employer: The Big Phone Store
The Big Phone Store is an exceptional employer that prioritises a positive and inclusive work culture, making it an ideal place for those looking to lead and mentor in the tech industry. Located in Park Village, this role offers the unique opportunity to blend hands-on coding with leadership, all while contributing to our sustainability mission. With competitive benefits and a hybrid work model, employees can enjoy a balanced work-life while growing their careers in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Operative in Wolverhampton
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like The Big Phone Store, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Workshop Operative in Wolverhampton
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to The Big Phone Store specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at The Big Phone Store
✨Know Your Manufacturing Processes
Before you walk into the interview with The Big Phone Store, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like The Big Phone Store value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
