The Big Phone Store in Wolverhampton is hiring a Customer Service Advisor to handle queries across telephone, email, WhatsApp and online channels. You will take ownership of customer cases from initial contact to resolution, investigate issues and explain policies in plain English.
Excellent spoken and written English is essential, and while previous customer service experience isn’t required, you should be proactive, commercially minded and able to work office-based.
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Customer Service Advisor | Commission & Growth in Wolverhampton employer: The Big Phone Store
The Big Phone Store is an exceptional employer that prioritises a positive and inclusive work culture, making it an ideal place for those looking to lead and mentor in the tech industry. Located in Park Village, this role offers the unique opportunity to blend hands-on coding with leadership, all while contributing to our sustainability mission. With competitive benefits and a hybrid work model, employees can enjoy a balanced work-life while growing their careers in a supportive environment.
