The Big Phone Store in Wolverhampton is seeking a Customer Service Advisor who can articulate information clearly and resolve issues across calls, email and digital channels.
You will investigate problems, explain complex situations simply, and own cases through to resolution. There is emphasis on exceptional English, empathy, resilience and a willingness to learn as we balance automation with human support. Commission opportunities accompany base salary.
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Customer Experience Specialist — Commission & Mon–Fri Office Role in Wolverhampton employer: The Big Phone Store
The Big Phone Store is an exceptional employer that prioritises a positive and inclusive work culture, making it an ideal place for those looking to lead and mentor in the tech industry. Located in Park Village, this role offers the unique opportunity to blend hands-on coding with leadership, all while contributing to our sustainability mission. With competitive benefits and a hybrid work model, employees can enjoy a balanced work-life while growing their careers in a supportive environment.
