At a Glance
- Tasks: Build AI agents, automate processes, and improve workflows across various departments.
- Company: Join The Big Phone Store, a top UK refurbished tech retailer with an award-winning culture.
- Benefits: Enjoy staff discounts, pension scheme, extra leave, and career progression opportunities.
- Other info: Be part of a dynamic team in a company recognised for innovation and customer service.
- Why this job: Make a real impact using AI to solve business problems and enhance efficiency.
- Qualifications: Passion for AI, problem-solving skills, and experience with AI tools are essential.
The predicted salary is between 69750 - 85250 £ per year.
£28,000 - £38,000 DOE | Full Time | Onsite | Wolverhampton | UK Applications Only
The Big Phone Store is one of the UK's leading refurbished technology retailers and an award-winning employer recognised for customer service, workplace culture, sustainability, growth and innovation.
Artificial Intelligence is becoming a core part of how we operate, and we're looking for an ambitious AI Agent Builder & Automation Specialist to join our growing AI team.
This role is perfect for someone who loves technology, enjoys solving problems and gets excited about finding smarter ways of working.
You'll help build AI agents, automate business processes, improve workflows and support teams across the business.
From customer service and recruitment to ecommerce, marketing and operations, you'll identify opportunities where AI can save time, increase efficiency and improve results.
We're not looking for a researcher or academic.
We're looking for someone who enjoys building things, testing ideas and using AI to solve real business problems.
Key Responsibilities
- Build and maintain AI agents for different departments
- Identify opportunities to automate manual processes
- Create workflows that improve efficiency and productivity
- Support teams with AI tools and automation solutions
- Research and test emerging AI technologies
- Develop internal AI tools and solutions
- Connect systems and platforms through automation
- Monitor performance and improve existing workflows
- Create documentation and best-practice guides
- Help drive AI adoption across the business
Skills Needed Essential Skills & Experience
- Strong interest in Artificial Intelligence and automation
- Experience using AI tools such as Chat GPT, Claude, Gemini or similar
- Strong problem-solving skills
- Ability to identify inefficiencies and improve processes
- Good understanding of business operations and workflows
- Excellent communication skills
- Ability to learn new technologies quickly
- Strong organisational skills and attention to detail
- Self-motivated with a proactive approach
Desirable Skills & Experience
- Experience building AI agents
- Experience with automation platforms such as n8n, Make, Zapier or similar
- Experience creating workflows and automations
- Understanding of APIs and system integrations
- Experience with prompt engineering
- Basic knowledge of Python, Java Script or SQL
- Experience working with data and reporting
- Experience using AI for customer service, marketing, ecommerce or operational processes
- Experience implementing AI solutions within a business environment
- What We’re Looking For
We're far more interested in what you've built than the qualifications you hold.
If you've created AI agents, built automations, developed workflows or used AI to solve real-world problems, we'd love to hear about it.
Show us what you’ve built. Tell us what problems you’ve solved. Demonstrate your curiosity and willingness to learn.
Why Join The Big Phone Store?
- Sunday Times Best Places to Work 2026 (Small Business)
- Highly Commended for Ethnic Minorities Inclusion
- Mobile News Awards – Best Customer Service
- Express & Star Awards – Sustainability, Growth & Innovation
You'll be joining a business that actively invests in technology, innovation and continuous improvement.
You’ll have the opportunity to work on projects that make a genuine impact across multiple departments.
Benefits
- Staff discount on technology products
- Company pension scheme
- Free onsite parking
- Birthday paid day off after 2 years’ service
- Additional annual leave based on length of service
- Salary sacrifice scheme
- Team events and social activities
- Career progression opportunities
- Work for an award‑winning employer recognised nationally for culture, customer service and innovation
- Eligibility
- Applicants must currently reside in the United Kingdom
- Applicants must have the unrestricted right to work in the UK
- Visa sponsorship is not available for this position
- Applications from candidates outside the UK will not be considered
- #J-18808-Ljbffr
AI Agent Builder & Automation Specialist in Wolverhampton employer: The Big Phone Store
The Big Phone Store is an excellent employer, offering a dynamic work environment in Wolverhampton where creativity and data-driven strategies thrive. Employees benefit from generous perks such as staff discounts, a robust pension scheme, and up to 28 days of paid holiday, all while enjoying opportunities for professional growth and development within the affiliate marketing sector.
StudySmarter Expert Advice🤫
We think this is how you could land AI Agent Builder & Automation Specialist in Wolverhampton
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at The Big Phone Store or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to The Big Phone Store.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like The Big Phone Store.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like The Big Phone Store that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace AI Agent Builder & Automation Specialist in Wolverhampton
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at The Big Phone Store.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at The Big Phone Store and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at The Big Phone Store
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If The Big Phone Store uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
