At a Glance
- Tasks: Support daily e-commerce operations and ensure smooth functionality across digital platforms.
- Company: Join a diverse and inclusive team focused on sustainability and innovation.
- Benefits: Enjoy staff discounts, hybrid working, and up to 28 days paid holiday.
- Other info: Dynamic role with opportunities for career growth and exciting social events.
- Why this job: Make a real impact while growing your career in a fast-paced environment.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
Wednesfield, Wolverhampton
Full Time, Hybrid
Salary £24,000 - £28,000 dependent upon experience
At The Big Phone Store, we don't just recycle phones, we're shaping a greener, more sustainable future. From solar-powered operations to eco-friendly packaging, we're committed to reducing waste and protecting the planet. Our impact goes beyond sustainability, we're also building a high performance, diverse and inclusive team where people from all over the world thrive.
We are on our way to becoming a household name in the tech and sustainability space. Come and be part of this exciting journey!!
The Role
We seek a motivated and dedicated individual to join our team as an Ecommerce Executive. In this role, you will support the daily operations of our online retail business, ensuring smooth functionality across various digital platforms. No prior experience is required—just a strong willingness to learn, a proactive approach, and an interest in technology. If you're detail-oriented, adaptable, and eager to grow in a fast-paced environment, we encourage you to apply.
What You'll Do
- Upload and manage product listings across e-commerce platforms.
- Ensure product descriptions are accurate, engaging, and up to date.
- Maintain product catalogues, including pricing, images, and inventory updates.
- Respond to customer inquiries via email, chat, or phone.
- Assist customers with orders, payments, returns, and shipping queries.
- Provide helpful product recommendations and support.
- Assist with general administrative tasks related to e-commerce.
- Maintain accurate records and documentation.
Why You?
- No prior experience needed; we welcome candidates with a strong work ethic and a willingness to learn.
- Hardworking and dedicated
- Strong written and verbal communication skills.
- Ability to work independently and collaboratively.
- Adaptable and comfortable in a dynamic work environment.
- Detail-oriented with strong organisational skills.
- An eye for detail and the ability to enhance product descriptions and listings in a clear and engaging way
- Strong attention to detail and organisational skills.
We offer internships for those with little to no experience who can demonstrate enthusiasm and a desire to learn.
Why Us?
- High-performance culture, we don't do coasting or mediocrity.
- Diverse & Inclusive team, your background doesn't matter, your talent does
- Real Impact, every role here keeps quality electronics out of landfills
- Sustainability focused, we don't just talk about being green; we innovate and take action
- Career growth, promotions based on impact, not tenure
- Hybrid working available
Qualifications Are Valued, Not Required
While qualifications and formal education are appreciated, they are not the sole criteria for our hiring decisions. We value individuals with an educated background, but we believe that skills, experience, mindset, and cultural fit are equally—if not more—important. A specific degree or qualification does not automatically make someone suitable for a role; we consider the full picture.
Company Perks
- Permanent role
- Industry sector- Recession Proof
- Staff Discounts
- Private Pension Scheme
- Days out and other social events
- Free onsite parking
- Equal opportunities employer, fully committed to diversity, equality and inclusion since 1999
- Birthdays off and paid for without having to use entitlement after year 2
- Up to 28 days paid holiday
- One extra day holiday rewarded for every year of service from year 2
- Salary sacrifice schemes
E-Commerce Executive in Wolverhampton employer: The Big Phone Store
Join a dynamic and inclusive team as an E-Commerce Executive, where your contributions directly impact our mission to keep quality electronics out of landfills. With a strong focus on sustainability and career growth, we offer a high-performance culture that rewards talent and innovation, alongside benefits like hybrid working, generous holiday allowances, and a supportive environment for personal development. Experience a workplace that values diversity and provides real opportunities for meaningful engagement in the fast-paced world of online retail.
StudySmarter Expert Advice🤫
We think this is how you could land E-Commerce Executive in Wolverhampton
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in e-commerce. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and reflects your enthusiasm for e-commerce. Join relevant groups and engage with posts to show you're keen.
✨Tip Number 3
Prepare for interviews by researching the company and its products. Think about how you can contribute to their e-commerce goals and be ready to share your ideas during the chat.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace E-Commerce Executive in Wolverhampton
Some tips for your application 🫡
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Make it engaging and personal, showing us why you're excited about the E-Commerce Executive role. Highlight your willingness to learn and any relevant skills you have.
Tailor Your CV:Don’t just send us a generic CV! Tailor it to the job description by emphasising your attention to detail and organisational skills. We want to see how you can enhance product descriptions and listings!
Show Off Your Communication Skills:Since you'll be responding to customer inquiries, make sure your written communication shines through in your application. Use clear and concise language to demonstrate your strong verbal and written skills.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Big Phone Store
✨Know Your E-Commerce Basics
Before the interview, brush up on your e-commerce knowledge. Understand key concepts like product catalogues, customer service channels, and online payment processes. This will show your enthusiasm for the role and help you answer questions confidently.
✨Showcase Your Communication Skills
Since strong written and verbal communication skills are crucial for this position, prepare to demonstrate these during the interview. Practice articulating your thoughts clearly and consider how you would respond to customer inquiries or provide product recommendations.
✨Highlight Your Attention to Detail
The role requires a keen eye for detail, especially when maintaining product descriptions and catalogues. Be ready to discuss examples from your past experiences where your attention to detail made a difference, even if they’re from school projects or personal initiatives.
✨Express Your Willingness to Learn
Since no prior experience is required, emphasise your eagerness to learn and adapt. Share specific instances where you quickly picked up new skills or adapted to changes, showcasing your proactive approach and dedication to growth in a fast-paced environment.
