As our Mobile Phone Category Manager, you\’ll own one of our highest-impact categories, covering refurbished and new smartphones from top brands. You\’ll manage stock, pricing, listings, and promotions, using data and market insights to ensure our phones are competitively priced, well-stocked, and perfectly positioned for our customers. This is a fast-moving, high-responsibility role where your commercial insight and passion for mobile tech will make a real difference. What You\’ll Do:
- Own the full lifecycle of mobile phones – from stock and listings to promotions
- Manage inventory and ensure supply meets demand without overstocking
- Analyse market trends and competitor activity to spot opportunities and gaps
- Forecast demand and plan seasonal campaigns around key releases
- Monitor and adjust pricing to remain competitive and profitable
- Track sales and performance data to understand what sells, what doesn\’t, and why
- Analyse customer behaviour to optimise product strategy in real time
- Collaborate with internal teams to ensure smooth operations and accurate listings
Passion for smartphones and strong product knowledge - Experience managing mobile or consumer electronics categories (preferred but not essential)
- Commercial mindset with a strong grasp of pricing, trends, and product positioning
- Data-driven and analytical approach to decision-making
- Creativity and initiative to spot opportunities and solve problems
- Excellent communication and team collaboration skills
- Proactive, solutions-focused approach with a sense of urgency
Permanent position with opportunities for career progression. - Industry sector – Recession-proof.
- Flexible working hours to support a healthy work-life balance.
- Staff discounts on refurbished electronics.
- Pension scheme for financial security.
- Social events and team-building activities.
- Free onsite parking.
- An equal opportunities employer fully committed to diversity, equality, and inclusion since 1999.
- Birthdays off (fully paid, without using holiday entitlement, after two years).
- Up to 28 days of paid holiday.
- One extra day of holiday for each year of service from year 2 onward.
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Contact Detail:
The Big Phone Store Recruiting Team