At a Glance
- Tasks: Build connections and engage with businesses to promote our recycling services.
- Company: Join The Big Phone Store, a leader in tech recycling and refurbishment.
- Benefits: Enjoy competitive salary, bonuses, staff discounts, and up to 28 days holiday.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a difference in sustainability while developing your communication skills.
- Qualifications: Confident phone communicator with a knack for building relationships.
The predicted salary is between 25000 - 30000 £ per year.
Full-Time | Wolverhampton | Onsite
£25,000 - £30,000
Bonus/Commission: Potential for performance-based bonuses
At The Big Phone Store, we recycle and refurbish tech, from phones and parts to full electrical recycling. We’re helping businesses and individuals reduce waste while saving money.
The Role
We’re looking for someone confident and friendly to join our outreach team. This role is all about building connections, with new leads and existing contacts. You’ll be the voice of our brand, keeping conversations flowing and helping people see the value of what we do.
What You'll Do
- Making calls (cold & warm) to businesses and individuals
- Using our CRM to track leads and follow up
- Checking in with contacts regularly — even if they don’t need us right away
- Talking about our services (repairs, recycling, refurbished tech, parts)
- Building long-term relationships that keep us top of mind
- Supporting the marketing team with customer insights
What We're Looking For
- Comfortable talking on the phone and starting conversations
- Organised — able to track leads and manage follow-ups
- Interested in learning about our services (training provided)
- A people-person who can build trust over time
- Self-motivated and reliable in a full-time onsite role
Nice To Have
- Experience in sales, outreach, or customer service
- Confidence using CRM systems
- Curiosity about tech, recycling, or sustainability
Company Perks
- Permanent role
- Recession-proof industry
- Staff discounts
- Private pension scheme
- Team days out and social events
- Free onsite parking
- Equal opportunities employer, committed to diversity, equality, and inclusion since 1999
- Birthday off with pay after year 2
- Up to 28 days paid holiday
- One extra day holiday rewarded for every year of service from year 2
- Salary sacrifice schemes
This job is ideal for anyone who enjoys talking to people, building relationships, and being part of a team with a clear purpose. Whether you’re chatty and outgoing, or more focused and organised, there’s room for you here.
Business Development & Outreach Representative in Wolverhampton employer: The Big Phone Store
At The Big Phone Store, we pride ourselves on being an excellent employer by fostering a supportive and inclusive work culture in Wolverhampton. Our team enjoys a range of benefits including performance-based bonuses, generous holiday allowances, and opportunities for personal growth within a recession-proof industry dedicated to sustainability. Join us to be part of a friendly team that values your contributions and encourages meaningful connections with both colleagues and clients.
StudySmarter Expert Advice🤫
We think this is how you could land Business Development & Outreach Representative in Wolverhampton
✨Tip Number 1
Get to know the company inside out! Before you step into that interview, make sure you understand The Big Phone Store's mission and values. This will help you connect with the team and show them you're genuinely interested in what they do.
✨Tip Number 2
Practice your phone skills! Since this role is all about making calls, grab a friend and do some mock calls. Focus on being friendly and confident, just like you would be when chatting with potential leads.
✨Tip Number 3
Show off your organisational skills! Bring a notebook or a digital device to jot down key points during your interview. This shows you're ready to track leads and manage follow-ups, which is crucial for the role.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the outreach team and their goals. This not only shows your interest but also helps you figure out if this is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Business Development & Outreach Representative in Wolverhampton
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your confidence and friendliness in your words.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention your interest in tech, recycling, or sustainability to catch our eye!
Show Your Organisational Skills:Since this role involves tracking leads and managing follow-ups, give us examples of how you’ve stayed organised in past roles. A little detail goes a long way in showing us you’re the right fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Big Phone Store
✨Know the Company Inside Out
Before your interview, take some time to research The Big Phone Store. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Pitch
Since this role involves making calls and building relationships, practice how you would introduce yourself and the company. Prepare a few key points about the services offered, so you can confidently discuss them during the interview.
✨Show Off Your People Skills
Be ready to demonstrate your ability to connect with others. Think of examples from your past experiences where you successfully built relationships or handled difficult conversations. This will highlight your suitability for a role that relies heavily on communication.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the training process, or how success is measured in the outreach role. It shows you're engaged and eager to learn more about the position.
