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- Tasks: Support daily e-commerce operations and manage product listings.
- Company: Join a dynamic online retail business in Wolverhampton.
- Benefits: Enjoy flexible hours, staff discounts, and up to 28 days paid holiday.
- Why this job: Perfect for tech enthusiasts eager to learn in a fast-paced environment.
- Qualifications: No experience needed; just bring your enthusiasm and strong work ethic.
- Other info: We celebrate diversity and offer birthdays off after two years!
The predicted salary is between 20500 - 24500 £ per year.
Entry Level Ecommerce Assistant
Full Time. Monday to Friday
Wednesfield, Wolverhampton
£24,500 – £28,000
We are seeking a motivated and dedicated individual to join our team as an E-Commerce Assistant / Administrator. In this role, you will support the daily operations of our online retail business, ensuring smooth functionality across various digital platforms.
No prior experience is required—just a strong willingness to learn, a proactive approach, and an interest in technology. If you’re detail-oriented, adaptable, and eager to grow in a fast-paced environment, we encourage you to apply.
Key Responsibilities:
- Upload and manage product listings across e-commerce platforms.
- Ensure product descriptions are accurate, engaging, and up to date.
- Maintain product catalogs, including pricing, images, and inventory updates.
- Respond to customer inquiries via email, chat, or phone.
- Assist customers with orders, payments, returns, and shipping queries.
- Provide helpful product recommendations and support.
- Assist with general administrative tasks related to e-commerce.
- Maintain accurate records and documentation.
What We’re Looking For:
- No prior experience needed; we welcome candidates with a strong work ethic and a willingness to learn.
- Hardworking and dedicated
- Strong written and verbal communication skills.
- Ability to work independently and collaboratively.
- Adaptable and comfortable in a dynamic work environment.
- Detail-oriented with strong organisational skills.
- An eye for detail and the ability to enhance product descriptions and listings in a clear and engaging way.
- Strong attention to detail and organizational skills.
We offer internships for those with little to no experience who can demonstrate enthusiasm and a desire to learn.
Benefits of working for us:
- Permanent position with long-term career growth opportunities.
- Industry sector – Recession-proof.
- Flexible working hours to support work-life balance.
- Staff discounts on products.
- Company pension scheme.
- Social events and team-building activities.
- Free onsite parking.
- Equal opportunities employer fully committed to diversity, equality, and inclusion since 1999.
- Birthdays off (fully paid, without using holiday entitlement, after year 2).
- Up to 28 days of paid holiday.
- One extra day of holiday for every year of service from year 2.
- Sick pay to support employee well-being.
We welcome applicants from all backgrounds and experiences. If you’re excited about this role but don’t meet every requirement, we encourage you to apply anyway!
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eCommerce Assistant employer: The Big Phone Store UK
Contact Detail:
The Big Phone Store UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eCommerce Assistant
✨Tip Number 1
Familiarise yourself with popular e-commerce platforms like Shopify, WooCommerce, or Amazon. Understanding how these platforms work will give you a head start in managing product listings and responding to customer inquiries.
✨Tip Number 2
Brush up on your communication skills, both written and verbal. Since you'll be interacting with customers via email, chat, and phone, being clear and engaging in your communication will set you apart from other candidates.
✨Tip Number 3
Showcase your attention to detail by preparing examples of how you've successfully managed tasks or projects in the past. Even if they aren't directly related to e-commerce, demonstrating your organisational skills can make a strong impression.
✨Tip Number 4
Research our company culture and values. Understanding what we stand for at StudySmarter will help you align your application and interview responses with our mission, making you a more appealing candidate.
We think you need these skills to ace eCommerce Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant skills or experiences, even if they are not directly related to eCommerce. Focus on your attention to detail, communication skills, and willingness to learn.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in eCommerce and how your skills align with the responsibilities listed in the job description.
Highlight Your Adaptability: Since the role requires adaptability in a dynamic environment, provide examples in your application of how you've successfully adjusted to new situations or learned new skills quickly.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at The Big Phone Store UK
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company during the interview. Highlight your willingness to learn and adapt, as this is a key quality they are looking for in an eCommerce Assistant.
✨Prepare for Common Questions
Anticipate questions related to your organisational skills and ability to work in a fast-paced environment. Think of examples from your past experiences, even if they are not directly related to eCommerce, that demonstrate these skills.
✨Familiarise Yourself with E-Commerce Platforms
Do some research on popular e-commerce platforms like Shopify, Amazon, or eBay. Understanding how these platforms work will show your proactive approach and genuine interest in the role.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the team dynamics, growth opportunities, or how success is measured in the role. It shows you are engaged and serious about the position.
