Business Development Executive

Salary £24,000 – £75,000 dependent upon experience

At The Big Phone Store, we don’t just recycle phones, we’re shaping a greener, more sustainable future. From solar-powered operations to eco-friendly packaging, we’re committed to reducing waste and protecting the planet. Our impact goes beyond sustainability, we’re also building a high performance, diverse and inclusive team where people from all over the world thrive.

We are on our way to becoming a household name in the tech and sustainability space. Come and be part of this exciting journey!!

The Role:

As a Business Development Executive, you’ll be at the forefront of our growth journey, building and fostering strong relationships with our clients, with the full support of our wider sales team. You’ll identify new opportunities, shape and execute growth strategies, and work to expand our client base while deepening existing partnerships. Your work will directly contribute to the business’s long-term success, sustainability, and profitability. If you’re driven by results and thrive on meaningful connections, this role puts you right where the action is.

What You’ll Do:

• Conduct market research to identify new selling opportunities and evaluate customer needs
• Actively seek out new sales leads through networking, cold calling, email campaigns, and social media outreach
• Arrange and attend meetings with prospective clients to understand their needs and present tailored solutions
• Promote the organisation’s products and services, adapting the offering to suit individual customer requirements
• Provide reliable post-sale support and gather client feedback to ensure satisfaction and foster long-term relationships
• Maintain accurate records of sales, revenue, customer interactions, and invoices
• Support Sales Executives and senior management with day-to-day tasks and strategic initiatives, as required

Why You?

• Proficient in using CRM software to manage leads and client data
• Confident, assertive, and comfortable engaging with stakeholders at all levels
• Excellent knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Highly motivated and results-driven, with a strong desire to meet and exceed targets
• Strong ability to build rapport and develop lasting client relationships
• Able to manage time effectively, meet deadlines, and handle pressure
• Problem-solving mindset with a proactive approach to overcoming challenges
• Comfortable working independently and collaboratively within a team
• Excellent verbal and written communication skills
• Skilled in negotiation and persuasive sales techniques
• Confident in delivering presentations to clients and internal teams
• Highly organised with great attention to detail
• Committed to delivering outstanding customer service

Why Us?

• High-performance culture, we don’t do coasting or mediocrity.
• Diverse & Inclusive team, your background doesn’t matter, your talent does
• Real Impact, every role here keeps quality electronics out of landfills
• Sustainability-focused, we don’t just talk about being green; we innovate and take action
• Career growth, promotions based on impact, not tenure

Qualifications Are Valued, Not Required

While qualifications and formal education are appreciated, they are not the sole criteria for our hiring decisions. We value individuals with an educated background, but we believe that skills, experience, mindset, and cultural fit are equally—if not more—important. A specific degree or qualification does not automatically make someone suitable for a role; we consider the full picture.

Company Perks:

• Permanent role
• Bonus Structure
• Industry sector- Recession Proof
• Staff Discounts
• Days out and other social events Free onsite parking
• Equal opportunities employer, fully committed to diversity, equality and inclusion since 1999
• Birthdays off and paid for without having to use entitlement after year 2
• Up to 28 days paid holiday
• One extra day holiday rewarded for every year of service from year 2

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