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For Companies At a Glance
- Tasks: Coordinate events and bookings, ensuring smooth operations at our centres.
- Company: Join Big Life, a company dedicated to fighting inequality and inspiring change.
- Benefits: Enjoy 25 days holiday, flexible hours, and a supportive work culture.
- Why this job: Make a real impact in the community while developing your skills in a welcoming environment.
- Qualifications: Experience in customer service and IT systems is essential; commitment to community wellbeing is a must.
- Other info: Diversity is valued; we encourage applications from all backgrounds.
The predicted salary is between 17987 - 25183 £ per year.
Job Advert
Events and Booking Coordinator: Zion and Kath Locke Centres
About us
Big Life is in the business of changing lives. We fight inequality by working with people and places to create opportunities and
inspire change. Whatever service we deliver to help people to change their lives, we do things the Big Life Way
[https://www.youtube.com/watch?v=tiZvb5KRmeU&feature=emb_title].
What you’ll be doing
As the Events and Bookings Coordinator at the Zion and Kath Locke Centres, you work as a key part of our core team, ensuring the
smooth running of events and bookings at both centres. You’ll be the first point of contact for customers, and offer an efficient,
flexible service for people wanting to book space.
What we need from you
* You will have experience of working in a busy, customer-facing environment.
* You will be able to use IT processes and systems to ensure the smooth running of the centres.
* You will be able to manage a budget, invoice and monitor payments
* You will be able to respond flexibly to customer requests and requirements.
* You will have a commitment to the Central Manchester communities you will be working in, improving people’s health and
wellbeing and helping people overcome the barriers they face.
What we will offer you in return
* This is a part time role, for 25hours a week. You’ll get an annual salary of £25,183 (pro rata to £17,987) – this is based on
NJC Point 6
* 25 days holiday pro rata, and 30 once you’ve been here five years.
* A relaxed culture where you are expected to plan your own day, take breaks when you need them and enjoy your work.
* Ongoing personal and professional development through regular supervision.
* A supportive, flexible approach to managing staff health and wellbeing, including a wide range of perks, schemes and support.
* A happy, welcoming staff team
What next?
If you are ready to make a difference by providing first-class customer service at our Centres then click apply and complete the
short application process.
Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification.
We are dedicated to creating a diverse, inclusive and authentic workplace and would especially like to hear from applicants from
Black, Asian and other racially marginalised communities.
Big Life welcomes applications from people with personal experience of mental health problems.
This post is exempt from the Rehabilitation of Offenders Act 1974 and will be subject to enhanced DBS checks.
The closing date for applications is 14th July 2025. Interviews will be held on 24th July 2025. Applications received after this
time will not be considered and CVs will not be accepted. For more information, contact elaine.barrett@thebiglifegroup.com
A job description and application form can be found at www.thebiglifegroup.com [http://www.thebiglifegroup.com/] or on request to
hr@thebiglifegroup.com [hr@thebiglifegroup.com]
Your health and happiness is important to us, so we offer a comprehensive staff wellbeing package.
The Big Life group positively promotes diversity in the workforce
The Big Life group is committed to safeguarding children and vulnerable adults
#J-18808-Ljbffr
Events and Booking Coordinator: Zion and Kath Locke Centres employer: The Big Life group
Contact Detail:
The Big Life group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events and Booking Coordinator: Zion and Kath Locke Centres
✨Tip Number 1
Familiarise yourself with the Big Life ethos and values. Understanding their mission to fight inequality and improve community wellbeing will help you align your responses during interviews, showcasing your commitment to their cause.
✨Tip Number 2
Highlight your customer service experience in busy environments. Prepare specific examples of how you've successfully managed customer requests and maintained a positive atmosphere, as this role heavily relies on first-class customer interaction.
✨Tip Number 3
Brush up on your IT skills, especially those related to booking systems and budget management. Being able to demonstrate your proficiency in these areas will set you apart as a candidate who can ensure the smooth running of events.
✨Tip Number 4
Research the local Central Manchester communities that the centres serve. Showing that you understand the specific needs and challenges of these communities will demonstrate your commitment and ability to respond flexibly to customer requirements.
We think you need these skills to ace Events and Booking Coordinator: Zion and Kath Locke Centres
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Events and Booking Coordinator position. Tailor your application to highlight relevant experiences that align with these expectations.
Showcase Customer Service Skills: Since this role involves being the first point of contact for customers, emphasise your experience in customer-facing environments. Provide specific examples of how you've successfully managed customer interactions and resolved issues.
Highlight IT Proficiency: Mention your familiarity with IT processes and systems that are relevant to event management and bookings. If you have experience with specific software or tools, be sure to include that information in your application.
Demonstrate Community Commitment: Express your commitment to the Central Manchester communities and how you plan to contribute to improving health and wellbeing. This could include any previous volunteer work or community engagement initiatives you've been involved in.
How to prepare for a job interview at The Big Life group
✨Show Your Customer Service Skills
As the first point of contact for customers, it's crucial to demonstrate your customer service experience. Prepare examples of how you've successfully handled customer inquiries or resolved issues in previous roles.
✨Familiarise Yourself with IT Systems
Since you'll be using IT processes and systems, make sure you understand the basics of common booking and event management software. If possible, research the specific tools used by the organisation to show your preparedness.
✨Discuss Budget Management Experience
Be ready to talk about your experience managing budgets and monitoring payments. Share specific instances where you successfully kept track of finances or improved budget efficiency in past roles.
✨Demonstrate Flexibility and Community Commitment
Highlight your ability to respond flexibly to customer requests and your commitment to the local community. Share any relevant experiences that showcase your dedication to improving health and wellbeing in Central Manchester.
