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- Tasks: Support vendors by enhancing their income and providing essential casework support.
- Company: Join The Big Issue, a leader in fighting poverty and creating opportunities.
- Benefits: Enjoy a competitive salary, generous holiday, health benefits, and training opportunities.
- Other info: Dynamic role with travel across Glasgow and a commitment to equal opportunities.
- Why this job: Make a real difference in people's lives while promoting positive change in your community.
- Qualifications: Experience working with vulnerable adults and a full driving license required.
The predicted salary is between 28122 - 28122 £ per year.
The Big Issue is looking to appoint to a critical role supporting our vendors. The Support and Outreach Worker will be a leading role in our belief of A Hand Up Not a Hand Out, and has been created to improve our service to vendors, helping them to increase their income through selling our magazine and providing casework support.
In April 2023, the Big Issue Group launched a community interest company, Big Issue Changing Lives, to support more people affected by poverty and increase the impact of our services. Big Issue Changing Lives C.I.C. provides vendors with the end-to-end support they need including sales set up and support, access to health and wellbeing services, and employment opportunities.
You will also positively promote The Big Issue in your region, build partnerships with third-party organisations and identify and promote opportunities all with the aim of moving people out of poverty.
To offer our vendors the best possible support you will have experience and knowledge of working with vulnerable adults in a frontline setting, along with the ability to offer effective sales advice and guidance helping them to increase their income through magazine sales.
The role requires the willingness to drive a vehicle throughout the region, therefore a full driving license is essential and due to our insurance regulations you must be over the age of 21.
Full details of the role including key responsibilities and required skills and experience are available in the Job Description.
Salary and Benefits offered:
- Salary of £28,122.24 per annum
- Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
- Company Sick Pay
- Enhanced contribution to our workplace pension
- Enhanced maternity pay
- Training and development opportunities including an open learning library and management training schemes
- Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment.
Workplace details:
The role is centrally based at our Offices in Glasgow but you will be supporting vendors and therefore must be willing to travel throughout the region as required.
Closing date: 30 April 2026 (23:59pm). We may interview before the role closes so please apply asap.
Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Changing Lives Community Interest Company.
Support and Outreach Worker (Glasgow) employer: The Big Issue
Contact Detail:
The Big Issue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support and Outreach Worker (Glasgow)
✨Tip Number 1
Get to know The Big Issue and its mission inside out. When you’re chatting with them, show your passion for supporting vendors and how you can contribute to their vision of 'A Hand Up Not a Hand Out'. This will help you stand out as someone who truly gets what they’re about.
✨Tip Number 2
Network like a pro! Reach out to people in the sector or those who have worked with The Big Issue before. They might have insider tips or even know about opportunities that aren’t widely advertised. Plus, it shows you’re proactive and genuinely interested.
✨Tip Number 3
Prepare for the interview by thinking about real-life examples where you’ve supported vulnerable adults or helped someone increase their income. Be ready to share these stories, as they’ll demonstrate your experience and commitment to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and know how to navigate the digital world, which is super important for this role.
We think you need these skills to ace Support and Outreach Worker (Glasgow)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We want to see how you can bring your unique background to the role of Support and Outreach Worker.
Show Your Passion: Let your enthusiasm for supporting vendors shine through in your written application. We’re looking for someone who truly believes in our mission of A Hand Up Not a Hand Out, so share why this role matters to you!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us quickly see how you fit into our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Big Issue
✨Know Your Mission
Before the interview, take some time to understand The Big Issue's mission and values. Familiarise yourself with their approach of 'A Hand Up Not a Hand Out'. This will help you articulate how your personal values align with theirs and demonstrate your commitment to supporting vendors.
✨Showcase Relevant Experience
Be ready to discuss your experience working with vulnerable adults in a frontline setting. Prepare specific examples that highlight your ability to provide effective support and sales advice. This will show that you have the practical skills needed for the role.
✨Demonstrate Partnership Building Skills
Think about how you can contribute to building partnerships with third-party organisations. Have examples ready that illustrate your ability to network and collaborate effectively. This is crucial for promoting The Big Issue and expanding its reach.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, the team, and the impact of Big Issue Changing Lives. This shows your genuine interest in the position and helps you assess if it's the right fit for you.