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- Tasks: Support vendors by enhancing their income and providing essential casework support.
- Company: Join The Big Issue, a leader in fighting poverty and creating opportunities.
- Benefits: Enjoy a competitive salary, generous holiday, health benefits, and training opportunities.
- Other info: Dynamic role with travel across Glasgow and excellent career development prospects.
- Why this job: Make a real difference in people's lives while promoting positive change in your community.
- Qualifications: Experience working with vulnerable adults and effective sales guidance skills required.
The predicted salary is between 28122 - 28122 £ per year.
The Big Issue is looking to appoint to a critical role supporting our vendors. The Support and Outreach Worker will be a leading role in our belief of A Hand Up Not a Hand Out, and has been created to improve our service to vendors, helping them to increase their income through selling our magazine and providing casework support.
In April 2023, the Big Issue Group launched a community interest company, Big Issue Changing Lives, to support more people affected by poverty and increase the impact of our services. Big Issue Changing Lives C.I.C. provides vendors with the end-to-end support they need including sales set up and support, access to health and wellbeing services, and employment opportunities.
You will also positively promote The Big Issue in your region, build partnerships with third-party organisations and identify and promote opportunities all with the aim of moving people out of poverty. To offer our vendors the best possible support you will have experience and knowledge of working with vulnerable adults in a frontline setting, along with the ability to offer effective sales advice and guidance helping them to increase their income through magazine sales.
The role requires the willingness to drive a vehicle throughout the region, therefore a full driving license is essential and due to our insurance regulations you must be over the age of 21.
Salary and Benefits offered:
- Salary of £28,122.24 per annum
- Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
- Company Sick Pay
- Enhanced contribution to our workplace pension
- Enhanced maternity pay
- Training and development opportunities including an open learning library and management training schemes
- Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment.
Workplace details:
The role is centrally based at our Offices in Glasgow but you will be supporting vendors and therefore must be willing to travel throughout the region as required.
Closing date: 30 April 2026 (23:59pm). We may interview before the role closes so please apply asap.
Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Changing Lives Community Interest Company.
Support and Outreach Worker (Glasgow) in Scotland employer: The Big Issue
Contact Detail:
The Big Issue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support and Outreach Worker (Glasgow) in Scotland
✨Tip Number 1
Get to know the organisation! Research The Big Issue and its mission. Understanding their values will help you connect with the team during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for your application. Personal connections can give you an edge!
✨Tip Number 3
Prepare for the interview by practising common questions related to support work. Think about scenarios where you've helped vulnerable adults and how you can apply those experiences to the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining The Big Issue team and making a positive impact.
We think you need these skills to ace Support and Outreach Worker (Glasgow) in Scotland
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting vulnerable adults shine through. We want to see how much you care about making a difference in their lives and how you align with our mission of A Hand Up Not a Hand Out.
Tailor Your Experience: Make sure to highlight your relevant experience in frontline settings. We’re looking for specific examples of how you've helped others increase their income or provided casework support, so don’t hold back on those details!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re tech-savvy and ready to engage with our digital platforms.
How to prepare for a job interview at The Big Issue
✨Know Your Stuff
Make sure you understand The Big Issue's mission and values, especially the concept of 'A Hand Up Not a Hand Out'. Familiarise yourself with their services and how they support vendors. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Experience
Prepare to discuss your experience working with vulnerable adults in a frontline setting. Think of specific examples where you've made a positive impact. Highlight any sales advice or guidance you've provided in the past, as this is crucial for helping vendors increase their income.
✨Demonstrate Partnership Skills
Since building partnerships is key to this role, come ready with ideas on how you could collaborate with third-party organisations. Think about local businesses or community groups that align with The Big Issue’s goals and how you could engage them to support vendors.
✨Be Ready to Drive
As driving is part of the job, ensure you have your driving licence sorted and be prepared to discuss your willingness to travel throughout the region. You might even want to mention any previous experience you have with driving in similar roles to reassure them of your readiness.