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- Tasks: Support vendors by enhancing their income and providing essential casework support.
- Company: Join The Big Issue, a leader in fighting poverty and creating opportunities.
- Benefits: Enjoy a competitive salary, generous holiday, health benefits, and training opportunities.
- Other info: Dynamic role with travel across Glasgow and a commitment to equal opportunities.
- Why this job: Make a real difference in people's lives while promoting positive change in your community.
- Qualifications: Experience working with vulnerable adults and effective sales guidance skills required.
The predicted salary is between 28122 - 28122 £ per year.
The Big Issue is looking to appoint to a critical role supporting our vendors. The Support and Outreach Worker will be a leading role in our belief of A Hand Up Not a Hand Out, and has been created to improve our service to vendors, helping them to increase their income through selling our magazine and providing casework support.
In April 2023, the Big Issue Group launched a community interest company, Big Issue Changing Lives, to support more people affected by poverty and increase the impact of our services. Big Issue Changing Lives C.I.C. provides vendors with the end-to-end support they need including sales set up and support, access to health and wellbeing services, and employment opportunities.
You will also positively promote The Big Issue in your region, build partnerships with third-party organisations and identify and promote opportunities all with the aim of moving people out of poverty.
To offer our vendors the best possible support you will have experience and knowledge of working with vulnerable adults in a frontline setting, along with the ability to offer effective sales advice and guidance helping them to increase their income through magazine sales.
The role requires the willingness to drive a vehicle throughout the region, therefore a full driving license is essential and due to our insurance regulations you must be over the age of 21.
Full details of the role including key responsibilities and required skills and experience are available in the Job Description.
Salary and Benefits offered:
- Salary of £28,122.24 per annum
- Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
- Company Sick Pay
- Enhanced contribution to our workplace pension
- Enhanced maternity pay
- Training and development opportunities including an open learning library and management training schemes
- Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment.
Workplace details:
The role is centrally based at our Offices in Glasgow but you will be supporting vendors and therefore must be willing to travel throughout the region as required.
Closing date: 30 April 2026 (23:59pm). We may interview before the role closes so please apply asap.
Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Changing Lives Community Interest Company.
Support and Outreach Worker (Glasgow) in Paisley employer: The Big Issue
Contact Detail:
The Big Issue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support and Outreach Worker (Glasgow) in Paisley
✨Tip Number 1
Get to know the organisation! Research The Big Issue and its mission. Understanding their values will help you connect with the interviewers and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge during interviews.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've supported vulnerable adults or helped someone improve their situation. This will demonstrate your skills and fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about joining the team at The Big Issue.
We think you need these skills to ace Support and Outreach Worker (Glasgow) in Paisley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that align with the Support and Outreach Worker role. Highlight your experience working with vulnerable adults and any sales advice you've provided in the past.
Show Your Passion: We want to see your enthusiasm for helping others and making a difference. Share personal stories or experiences that demonstrate your commitment to supporting vendors and promoting The Big Issue's mission.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, ensuring that your key points about your qualifications and experiences stand out.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role as soon as possible.
How to prepare for a job interview at The Big Issue
✨Know Your Stuff
Make sure you understand The Big Issue's mission and values, especially the concept of 'A Hand Up Not a Hand Out'. Familiarise yourself with their services and how they support vendors. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Experience
Prepare to discuss your experience working with vulnerable adults in a frontline setting. Think of specific examples where you've made a positive impact. Highlight any sales advice or guidance you've provided in the past, as this is crucial for helping vendors increase their income.
✨Be Ready to Drive
Since the role requires travelling throughout the region, ensure you're comfortable discussing your driving experience. Mention your full driving licence and any relevant travel experience that demonstrates your ability to manage logistics effectively.
✨Build Partnerships
Think about how you can promote The Big Issue and build partnerships with third-party organisations. Prepare ideas on how you would identify and promote opportunities for vendors. This shows your proactive approach and commitment to moving people out of poverty.