Support and Outreach Worker (Glasgow) in Milton
Support and Outreach Worker (Glasgow)

Support and Outreach Worker (Glasgow) in Milton

Milton Full-Time 25000 - 30000 £ / year (est.) No home office possible
The Big Issue

At a Glance

  • Tasks: Support vendors by providing guidance and casework to boost their income through magazine sales.
  • Company: Join The Big Issue, a leading organisation fighting poverty since 1991.
  • Benefits: Enjoy 25 days holiday, health benefits, pension contributions, and training opportunities.
  • Other info: Dynamic role with travel across the region and a commitment to diversity.
  • Why this job: Make a real difference in people's lives while gaining valuable experience.
  • Qualifications: Experience working with vulnerable adults and a full driving licence required.

The predicted salary is between 25000 - 30000 £ per year.

The Big Issue is looking to appoint to a critical role supporting our vendors. The Support and Outreach Worker will be a leading role in our belief of A Hand Up Not a Hand Out, and has been created to improve our service to vendors, helping them to increase their income through selling our magazine and providing casework support.

In April 2023, the Big Issue Group launched a community interest company, Big Issue Changing Lives, to support more people affected by poverty and increase the impact of our services. This role provides vendors with the end-to-end support they need including sales set up and support, access to health and wellbeing services, and employment opportunities.

To offer our vendors the best possible support you will have experience and knowledge of working with vulnerable adults in a frontline setting, along with the ability to offer effective sales advice and guidance helping them to increase their income through magazine sales.

The role requires the willingness to drive a vehicle throughout the region, therefore a full driving license is essential and due to our insurance regulations you must be over the age of 21.

  • Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation.
  • Company Sick Pay.
  • Enhanced contribution to our workplace pension.
  • Enhanced maternity pay.
  • Training and development opportunities including an open learning library and management training schemes.
  • Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies.

Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment. The role is centrally based at our Offices in Glasgow but you will be supporting vendors and therefore must be willing to travel throughout the region as required.

We may interview before the role closes so please apply asap. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.

Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Changing Lives Community Interest Company.

Support and Outreach Worker (Glasgow) in Milton employer: The Big Issue

The Big Issue is an exceptional employer dedicated to making a meaningful impact in the community, particularly through the role of Support and Outreach Worker in Glasgow. With a strong commitment to employee growth, we offer extensive training opportunities, generous holiday entitlements, and comprehensive health benefits, all within a supportive work culture that values diversity and inclusion. Join us in our mission to empower vendors and help them thrive, while enjoying a fulfilling career that truly makes a difference.
The Big Issue

Contact Detail:

The Big Issue Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support and Outreach Worker (Glasgow) in Milton

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with others who share your passion for supporting vulnerable adults. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Be proactive! Don’t just wait for job postings to pop up. Research organisations like The Big Issue and reach out directly. Express your interest in working with them and highlight how your skills can make a difference in their mission.

✨Tip Number 3

Prepare for interviews by practising common questions related to support work. Think about your experiences with vulnerable adults and how you can apply that knowledge to help vendors increase their income through magazine sales.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our mission at The Big Issue. Don’t forget to tailor your application to reflect your passion for making a difference!

We think you need these skills to ace Support and Outreach Worker (Glasgow) in Milton

Experience working with vulnerable adults
Sales advice and guidance
Casework support
Effective communication skills
Empathy and understanding
Driving license
Knowledge of health and wellbeing services
Ability to travel throughout the region
Teamwork and collaboration
Problem-solving skills
Adaptability to changing situations
Organisational skills
Commitment to social impact

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for supporting vulnerable adults shine through. We want to see how much you care about making a difference in their lives and how you align with our belief of A Hand Up Not a Hand Out.

Tailor Your Experience: Make sure to highlight your relevant experience in frontline settings. We’re looking for specific examples of how you've supported individuals in similar roles, so don’t hold back on those success stories!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your skills and experiences. Remember, we’re busy too, so make it easy for us to see why you’re a great fit!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people. Plus, we love seeing applications come directly from our site—it shows you’re really interested in joining our team!

How to prepare for a job interview at The Big Issue

✨Know Your Stuff

Make sure you understand The Big Issue's mission and values, especially the concept of 'A Hand Up Not a Hand Out'. Familiarise yourself with their services and how they support vendors. This will show your genuine interest in the role and help you connect with the interviewers.

✨Showcase Your Experience

Prepare to discuss your experience working with vulnerable adults in a frontline setting. Think of specific examples where you've made a positive impact. Highlight any sales advice or guidance you've provided in the past, as this is crucial for helping vendors increase their income.

✨Be Ready to Drive

Since the role requires travelling throughout the region, be prepared to discuss your driving experience. If you have a full driving licence, mention it confidently. It’s also a good idea to talk about your flexibility and willingness to travel as needed.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities available, or how success is measured in this role. This shows that you're not just interested in the job, but also in growing with the organisation.

Support and Outreach Worker (Glasgow) in Milton
The Big Issue
Location: Milton

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