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- Tasks: Support vendors in selling magazines and provide essential casework support.
- Company: Join The Big Issue, a leader in fighting poverty and creating opportunities.
- Benefits: Enjoy a competitive salary, generous holiday, health benefits, and training opportunities.
- Other info: Dynamic role with travel across Glasgow and a commitment to equal opportunities.
- Why this job: Make a real difference in people's lives while promoting positive change in your community.
- Qualifications: Experience working with vulnerable adults and a full driving license required.
The predicted salary is between 28122 - 28122 £ per year.
The Big Issue is looking to appoint to a critical role supporting our vendors. The Support and Outreach Worker will be a leading role in our belief of A Hand Up Not a Hand Out, and has been created to improve our service to vendors, helping them to increase their income through selling our magazine and providing casework support.
In April 2023, the Big Issue Group launched a community interest company, Big Issue Changing Lives, to support more people affected by poverty and increase the impact of our services. Big Issue Changing Lives C.I.C. provides vendors with the end-to-end support they need including sales set up and support, access to health and wellbeing services, and employment opportunities.
You will also positively promote The Big Issue in your region, build partnerships with third-party organisations and identify and promote opportunities all with the aim of moving people out of poverty.
To offer our vendors the best possible support you will have experience and knowledge of working with vulnerable adults in a frontline setting, along with the ability to offer effective sales advice and guidance helping them to increase their income through magazine sales.
The role requires the willingness to drive a vehicle throughout the region, therefore a full driving license is essential and due to our insurance regulations you must be over the age of 21.
Full details of the role including key responsibilities and required skills and experience are available in the Job Description.
Salary and Benefits offered:
- Salary of £28,122.24 per annum
- Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
- Company Sick Pay
- Enhanced contribution to our workplace pension
- Enhanced maternity pay
- Training and development opportunities including an open learning library and management training schemes
- Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment.
Workplace details:
The role is centrally based at our Offices in Glasgow but you will be supporting vendors and therefore must be willing to travel throughout the region as required.
Closing date: 30 April 2026 (23:59pm). We may interview before the role closes so please apply asap.
Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Changing Lives Community Interest Company.
Support and Outreach Worker (Glasgow) in London employer: The Big Issue
Contact Detail:
The Big Issue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support and Outreach Worker (Glasgow) in London
✨Tip Number 1
Get to know the company! Research The Big Issue and its mission. Understanding their values will help you connect with the team during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, plus it shows your enthusiasm for joining the team.
✨Tip Number 3
Prepare for the interview by practising common questions related to support work and outreach. Think about your experiences with vulnerable adults and how you can share those stories effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about the opportunity and ready to take that next step with us.
We think you need these skills to ace Support and Outreach Worker (Glasgow) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We want to see how you can bring your unique background to the role of Support and Outreach Worker.
Show Your Passion: Let your enthusiasm for supporting vendors shine through! We’re looking for someone who believes in our mission of A Hand Up Not a Hand Out, so share why this work matters to you and how you can contribute.
Highlight Relevant Experience: Don’t forget to showcase any experience you have working with vulnerable adults or in frontline settings. We want to know how your past roles have prepared you to help our vendors succeed.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to receive your details and get you into the interview process as soon as possible!
How to prepare for a job interview at The Big Issue
✨Know Your Mission
Before the interview, take some time to understand The Big Issue's mission and values. Familiarise yourself with their approach of 'A Hand Up Not a Hand Out' and think about how your experiences align with this philosophy. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Relevant Experience
Be ready to discuss your experience working with vulnerable adults in a frontline setting. Prepare specific examples that highlight your ability to provide support and guidance, especially in sales. Think about how you've helped others increase their income or overcome challenges in the past.
✨Demonstrate Partnership Skills
Since building partnerships is key to this role, come prepared with ideas on how you could collaborate with third-party organisations. Think about local businesses or community groups that could enhance the support offered to vendors. This shows initiative and a proactive mindset.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the challenges vendors face and how the organisation measures success in supporting them. This not only demonstrates your interest but also helps you gauge if the role is the right fit for you.