The Big Cat Sanctuary in Smarden, Kent, seeks a Head of Hospitality to lead The Retreat and the hospitality function. You will oversee Reservations, Guest Relations, Housekeeping, Restaurant and Kitchen, ensuring a premium guest experience from enquiry through to post-stay follow-up.
We are looking for an experienced hospitality leader with strong commercial acumen to drive pricing, occupancy and guest spend while maintaining luxury service standards and supporting conservation goals.
#J-18808-Ljbffr
Head of Luxury Hospitality & Guest Experience in Headcorn employer: The Big Cat Sanctuary
As a Guest Relations Manager at our conservation destination, you will be part of a passionate team dedicated to creating memorable experiences for our visitors while supporting our vital mission. We offer a supportive work culture that values employee growth and development, alongside competitive benefits that enhance your work-life balance. Join us in a unique environment where your contributions directly impact wildlife conservation and visitor engagement.
