At a Glance
- Tasks: Lead a dynamic team to create unforgettable baking experiences and manage daily operations.
- Company: Join The Big Bakes, the UK's Number 1 baking event with a fun, energetic culture.
- Benefits: Enjoy competitive salary, performance bonuses, discounts, and unique team perks.
- Other info: Be part of a supportive team with excellent growth opportunities and plenty of cake!
- Why this job: Shape a vibrant venue and make memorable moments in Manchester's exciting hospitality scene.
- Qualifications: Strong leadership skills and experience in fast-paced hospitality or events.
The predicted salary is between 35000 - 40000 £ per year.
Salary: £35,000 + Performance Bonus of up to £5,000.
Location: Salford, Central Manchester.
Hours: 40 hours per week.
About Us
Join the team at The Big Bakes, the UK's Number 1 baking event, and be part of creating unforgettable experiences. Our secret? A team that brings joy and excitement to our baking tents every day. We’re all about making work a delightful place to be, combining high energy, strong leadership and exceptional guest experiences under one roof. If you love being part of a unique concept in a fast‑paced environment, and leading a team to deliver something truly special, then keep reading.
Our Baking Promise:
- Baking Experience for 4 after probation
- 50% off food and drinks
- 50% staff discount on up to 6 additional tickets per year
- £150 hospitality referral bonus and £250 baking referral bonus
- 24/7 counselling, legal and financial advice support
- 24/7 online GP access
- Your birthday off
- Two incredible team parties each year
- And plenty of cake
The Role
As General Manager of The Big Manchester Bake, you will take full ownership of site performance, team leadership and guest experience. This is a hands‑on leadership role where you’ll set the tone on the floor while ensuring the venue runs smoothly and efficiently behind the scenes. You’ll balance operational excellence with atmosphere, creating a space where teams thrive and guests leave smiling. The site includes a stunning on‑site café/bar and hosts private bookings, corporate events, brand activations and our famous 90‑minute baking sessions.
You will:
- Lead and develop a high‑performing hospitality and baking team
- Drive exceptional, high‑energy guest experiences
- Oversee day‑to‑day operations and maintain outstanding standards
- Manage stock, suppliers and overall site performance
- Work closely with central Operations, Sales and Marketing teams
- Identify opportunities to grow revenue and elevate the experience
Who We’re Looking For
We’re looking for a confident, people‑focused leader who thrives in fast‑paced hospitality or experiential environments. You will be:
- Operationally strong and commercially aware
- A visible and motivating leader
- Calm under pressure and solutions‑focused
- Experienced in events, hospitality or competitive socialising venues
- Confident leading recruitment, performance management and team development
You know how to keep energy high, standards consistent and teams engaged - creating an environment where both people and performance rise together.
Why This Role is Exciting
Manchester is a key city for experiential hospitality, and this role gives you real ownership within one of the UK’s most exciting live event concepts. You’ll shape culture, drive performance and lead a venue that delivers memorable moments - and plenty of baking joy - every single day.
General Manager in Manchester employer: The Big Bakes
At The Big Bakes, we pride ourselves on being an exceptional employer that fosters a vibrant and energetic work culture in the heart of Salford, Central Manchester. With a focus on employee well-being, we offer unique benefits such as a baking experience for four, generous discounts, and 24/7 support services, all while providing ample opportunities for personal and professional growth in a fast-paced, rewarding environment. Join us to lead a passionate team and create unforgettable experiences that bring joy to our guests every day.
