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- Tasks: Support the Store Manager in running a vibrant cosmetics store and delivering exceptional customer service.
- Company: Join Estée Lauder, a global leader in luxury beauty products.
- Benefits: Enjoy competitive salary, commission, product discounts, and training opportunities.
- Why this job: Be part of a dynamic team and inspire customers with premium beauty products.
- Qualifications: Retail experience is a plus, along with a passion for customer service.
- Other info: Flexible hours to support your work-life balance.
The predicted salary is between 24000 - 36000 £ per year.
:
Overview:
The Estée Lauder Companies one of the world\’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company\’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
Description
The Cosmetics Company Stores are the outlet retailing operation of the Estée Lauder Companies.
We opened our first UK store in 1994, in the historic town of Bath, England and now comprise of 20+ stores at key Designer Outlet destinations across the UK including Bicester Village, Cheshire Oaks and Gunwharf Quays.
We offer our consumers all core Estée Lauder Companies brands including Clinique, Estée Lauder, Jo Malone London, M·A·C and Tom Ford Beauty where our consumers immerse themselves in a world of premium skincare, make up, fragrance and haircare.
We are looking for a Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store.
Compensation and Benefits
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Competitive industry salary
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Commission scheme
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Product discount
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Training & development
Qualifications
You will have:
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While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
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Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
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A passion and energy to provide inspirational, authentic and personalised customer service
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Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
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Proof of right to live and work in the country
Key Holder - Estee Lauder Companies - The Cosmetics Company Store Bicester- 37.5h Fully Flexible employer: The Bicester Village Shopping Collection
Contact Detail:
The Bicester Village Shopping Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder - Estee Lauder Companies - The Cosmetics Company Store Bicester- 37.5h Fully Flexible
✨Tip Number 1
Get to know the brand! Dive into Estée Lauder's history and values. When you show genuine passion for their products during your interview, it’ll definitely set you apart from the crowd.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle different customer interactions. This will help you shine when discussing your experience in the interview.
✨Tip Number 3
Be flexible and open about your availability. Since they value work-life balance, showing that you're willing to adapt your schedule can make a great impression on the hiring manager.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making your job search easier.
We think you need these skills to ace Key Holder - Estee Lauder Companies - The Cosmetics Company Store Bicester- 37.5h Fully Flexible
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the beauty industry shine through! We want to see that you’re genuinely excited about working with our luxury brands and providing top-notch customer service.
Tailor Your CV: Make sure to customise your CV to highlight any relevant retail experience or skills that match the Key Holder role. We love seeing how your background aligns with what we do at Estée Lauder Companies!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us get a quick sense of who you are!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Bicester Village Shopping Collection
✨Know the Brand Inside Out
Before your interview, dive deep into Estée Lauder Companies and their various brands. Familiarise yourself with their product lines, values, and recent news. This knowledge will not only impress the interviewers but also help you connect your passion for beauty with the company's mission.
✨Showcase Your Retail Experience
Highlight any previous retail operations experience you have, especially in cash handling and store management. Be ready to share specific examples of how you've successfully managed a team or improved customer service. This will demonstrate your capability as a Key Holder.
✨Emphasise Customer Service Skills
Estée Lauder values authentic and personalised customer service. Prepare to discuss how you've gone above and beyond for customers in the past. Share stories that showcase your ability to create memorable shopping experiences, as this is crucial for the role.
✨Be Flexible and Open
Since the position requires flexible availability, be honest about your schedule during the interview. Discuss how you can adapt to the store's needs while maintaining a good work-life balance. This openness will show that you're a team player who values both work and personal time.