At a Glance
- Tasks: Deliver outstanding customer experiences and promote the Paul Smith brand.
- Company: Join one of Britain's leading independent design companies, known for creativity and positivity.
- Benefits: Competitive salary, commission on sales, generous discounts, and wellbeing support.
- Other info: Inclusive culture celebrating diversity and excellent career growth opportunities.
- Why this job: Be a brand ambassador and make memorable connections with customers in a stylish environment.
- Qualifications: Passion for fashion, retail experience, and a flair for customer service.
The predicted salary is between 28800 - 43200 £ per year.
Overview:
Paul Smith is one of Britain\'s leading independent design companies. We champion positivity, curiosity and creativity. These qualities underpin every Paul Smith design, whether it\'s a shirt, a shop or a special collaboration. Reaffirming the values that Paul set down in 1970, \'classic with a twist\' remains the guiding principle of the company. Happily positioned between high fashion and formalwear, while taking reference from both, Paul Smith has always been proud to stand apart.
We have an exciting opportunity to join our Bicester Village Team as a Full Time Sales Consultant. As a Paul Smith brand ambassador, you should embody our Retail Values and deliver an outstanding customer experience. You will develop and maintain excellent customer relationships while promoting the brand image and culture whilst story telling about our products. On the shop floor you will have fun while learning about our clients, environment, and team.
What\'s in it for you
- Competitive salary.
- Ability to generate commission on every sale.
- A generous seasonal clothing and uniform allowance.
- 60% discount on Paul Smith products.
- Access to exclusive sample sales.
- Wellbeing support through Retail trust for you and your family.
- 33 days annual leave inclusive Bank Holidays with an option to buy or sell an extra 4 days holiday annually.
If you like the sound of what you\'ve read so far, find out more about our company culture and the full list of benefits we can offer you.
The Role
- Welcoming all clients through the Paul Smith sales ceremony, greeting, discovering, proposing, closing and client follow up to provide a memorable customer experience.
- Keeping customers up to date with any Paul Smith activity: collaborations and shop events to ensure they are fully engaged with the Paul Smith brand.
- Providing an \'above and beyond\' experience to ensure unique customer interaction, resulting in a high level of repeat business throughout your shop.
- Maximising all sales and customer opportunities. The incentive of a financial reward will drive you to meet and exceed your personal sales targets, in turn driving your Store\'s KPI and Sales performance.
- Taking initiative and care with stock related duties including delivery processing, customer orders, store to store transfers, end of season returns and stocktakes.
- To ensure visual presentation, store maintenance and housekeeping is kept to the company\'s desired standard, both on and off the shop floor.
- Using in-store technology, such as store iPad, to enhance the client experience and till systems to efficiently process transactions and payments from client also to undertaking end of day till procedures when necessary.
About You
Passion for style, fashion and the Paul Smith brand.
Smart in appearance and individual flair.
- Interest and knowledge of current trends in music, arts and culture.
- Motivated, confident and collaborative.
- Flexible and reliable.
- Team member, helpful, approachable and trustworthy.
Who you are
- Loves to provide excellent customer service.
- Experience of retail environment.
- Is keen to work towards individual sales targets.
- Enjoys learning and sharing product knowledge with customers and team.
- Maintaining excellent housekeeping and visual standards.
At Paul Smith, we celebrate and encourage applications from all walks of life into our growing workforce. We are committed to empowering people from any background, belief system, or ethnicity, offering an inclusive environment where talent is recognised and valued.
PLEASE NOTE:Our shortlisting process commences once the advert is released. In some cases, a position is filled before the advert has closed - to avoid disappointment please complete your application prior to the closing date.
Full Time Sale Consultant employer: The Bicester Village Shopping Collection
At Paul Smith, we pride ourselves on being a vibrant and inclusive workplace that champions creativity and individuality. As a Full Time Sales Consultant in our Bicester Village team, you'll enjoy a competitive salary, generous discounts, and a supportive environment that fosters personal growth and development. Join us to not only represent a unique brand but also to be part of a culture that values positivity and exceptional customer experiences.
Contact Details:
The Bicester Village Shopping Collection Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Full Time Sale Consultant
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like The Bicester Village Shopping Collection, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like The Bicester Village Shopping Collection!
We think you need these skills to ace Full Time Sale Consultant
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at The Bicester Village Shopping Collection, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at The Bicester Village Shopping Collection and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show The Bicester Village Shopping Collection that you’re ready to jump in and contribute right away!
How to prepare for a job interview at The Bicester Village Shopping Collection
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!