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- Tasks: Lead a dynamic team to exceed sales targets and deliver exceptional customer service.
- Company: Join a premium fashion brand that values passion and professionalism.
- Benefits: Enjoy a stylish wardrobe allowance, generous discounts, and a rewarding commission structure.
- Other info: Great career growth opportunities and a supportive family-friendly environment.
- Why this job: Be a brand ambassador and inspire others while making a real impact in-store.
- Qualifications: Experience in retail management and a passion for fashion are essential.
The predicted salary is between 28800 - 43200 £ per year.
:
Overview:
What\’s the role about?
We are looking for a dynamic and results-driven Sales Manager to lead by example and inspire the in-store team to exceed targets, deliver exceptional service, and bring the REISS brand to life for every customer. As a Sales Manager, you will be responsible for driving commercial performance, ensuring operational excellence, and supporting the store leadership team in cultivating a culture of passion, professionalism, and pride.
Responsibilities:
What You\’ll Be Doing
- Champion our brand by upholding high standards in personal styling, grooming, and presence — and coaching the team to do the same.
- Act as a brand storyteller, helping the team fully understand and embody our identity and ways of working.
- Lead through change with confidence and clarity, keeping the team focused and energized.
- Keep cool under pressure while maintaining a calm, solution-focused atmosphere.
- Ensure every team member lives and breathes our values in every customer interaction.
- Maintain a flawless store environment with attention to silent service, presentation, and cleanliness that reflects our premium standards.
- Share key company updates, brand news, and initiatives to keep the team in the know and inspired.
- Foster lasting customer relationships by guiding the team to deliver warm, personalized service — turning one-time shoppers into loyal brand fans.
- Keep the team ahead of the curve with knowledge of trends, product stories, fabric innovation, and styling direction.
- Understand and drive performance — from store KPIs to sales targets — and support the team in achieving their personal goals.
- Plan, prioritize, and delegate with purpose, ensuring tasks are completed on time and to standard.
- Own your department\’s success and make decisions that elevate performance.
- Set clear expectations for the team and explain the impact of their roles on the bigger picture.
- Uphold company policies and procedures to keep the store running smoothly and compliantly.
- Open and close the store with precision, professionalism, and pride.
- Strategically allocate resources and team skills to get the right people in the right place, at the right time.
- Tailor your communication style to individuals, making sure instructions land clearly and effectively.
- Recognize effort, celebrate wins, and give honest, constructive feedback to help the team grow.
- Confidently address performance concerns and take timely, appropriate action where needed.
- Lead impactful training and regular one-to-one conversations, setting goals that challenge and motivate.
Qualifications:
Benefits
Style Perks – Enjoy a seasonal business wear allowance to keep your wardrobe fresh and aligned with our brand, plus a generous employee discount to shop your favorite pieces.
Earn More, Feel Valued – Our rewarding commission structure means your hard work truly pays off.
Health Made Simple – Stay on top of your wellbeing with our low-cost medical cash plan, covering everyday health needs.
We\’re Family-Friendly – With enhanced parental pay and supportive family policies, we\’ve got your back during life\’s biggest milestones.
Time to Recharge – Enjoy 23 days of annual leave, rising to 25 days after 2 years, so you can rest, explore, and reset. (BH also added)
Bring Your Friends – Know someone great? Get rewarded with our employee referral scheme.
Grow With Us – We\’re passionate about your future. Explore career development opportunities designed to help you grow, lead, and thrive.
Floor Manager employer: The Bicester Village Shopping Collection
Contact Detail:
The Bicester Village Shopping Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who truly gets what they're about.
✨Tip Number 2
Practice your storytelling skills! Be ready to share your experiences in a way that aligns with their brand. Use examples that highlight how you've led teams, driven performance, or created exceptional customer experiences.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Floor Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about the REISS brand and how you can bring that passion to the team.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience. We love seeing how your skills align with our values and the responsibilities of the Floor Manager role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at The Bicester Village Shopping Collection
✨Know the Brand Inside Out
Before your interview, dive deep into the REISS brand. Understand its values, style, and customer experience. This will help you speak confidently about how you can embody and promote the brand during your time as a Floor Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you inspired others, managed change, or resolved conflicts. This will demonstrate your ability to lead by example and maintain a positive atmosphere in the store.
✨Demonstrate Customer-Centric Thinking
Be ready to discuss how you would foster lasting customer relationships. Share specific strategies you've used to turn one-time shoppers into loyal fans, highlighting your understanding of exceptional service and personalisation.
✨Prepare for Performance Metrics Discussion
Understand key performance indicators (KPIs) relevant to retail and be prepared to discuss how you would drive sales and operational excellence. Show that you can plan, prioritise, and delegate effectively to meet targets and support your team’s growth.