IT Business Analyst in Bicester

Reporting to the Programme Director, the Digital Business Analyst is responsible for the co‑ordination of the defining, analysing & documenting business requirements that maximise business impact / benefits. This role will facilitate workshops and interviews with business stakeholders, clearly defining business requirements, building the requirements into use cases / journeys, creating / adjusting operational processes and gaining full business sign off. The Digital Business Analyst will work closely with key business stakeholders, leading joint design efforts to offer a new solution or value proposition to customers, automate processing or improve existing business processes and associated technology.

KEY RESPONSIBILITIES

• Gather, understand and develop requirements and produce high quality requirements documentation (such as BRD, User Stories, Use Cases and Acceptance Criteria).
• Manage requirements gathering sessions, capture minutes of meetings, follow up on action items, report project status, and own project documentation.
• Assist the business with business case development for proposed initiatives and requirements.
• Support Strategy definition, Organisation design & transformation (including organisational change management), Process design and implementation.
• Participate in business process design and solution design workshops.
• Work closely with the Development and Testing teams throughout the project life cycle to ensure that the requirements are understood and development is aligned.
• Develop test scripts from the use cases and assist with User Acceptance Testing.
• Work closely with IT and business delivery teams to ensure smooth trial / POC.
• Work closely with training resources to onboard changes into the business.
• Review and understand multiple designs and ensure formation of a creative and consistent solution.
• Able to manage the client's expectations so that the resultant system meets their budget and time constraints.

TECHNICAL SPECIFICATION

• Extremely strong Business Analysis background with a demonstrable track record of operating effectively in a dynamic, fast paced, challenging and delivery focused Project / Programme environments containing blended teams (e.g. permanent, contract, vendor, SI, Business/IT/operational teams, offshore).
• Minimum 3 years’ experience in business analysis, at least 2 of which are working as part of complex business change programmes.
• A thorough understanding of all different aspects of business analysis.
• Experience of structured methodologies such as TDD, Agile, and Waterfall.
• Confidence to facilitate Workshops / deliver Training / hold Road Shows.
• Strong analytical skills, able to map out and understand complex, interdependent issues.
• Excellent interpersonal communications skills.
• Extremely well organised and detail oriented.
• Confident, driven with a strong determination to succeed.
• Formal business analysis qualifications, such as BCS diploma in Business Analysis or IIBA CCBA or CBAP Certified.
• Experience of reporting into steering group level.
• Familiar with formal test planning / management.
• A good understanding of cyber security and system support.

PERSON SPECIFICATION

• Excellent communication and interpersonal skills.
• Confident, driven and strong determination to succeed.
• Extremely well organised, detail oriented.
• High levels of personal energy and an ability to energise others.
• A professional and flexible attitude while multi-tasking at an extremely fast pace.
• Manages rapidly changing priorities with a calm attitude and professional manner.
• Shows dedication and commitment to ensure work is completed within timescales.
• A strong customer led work ethic and the ability to work well under pressure.
• Passionate about providing an exceptional service to customers.
• Seeks to understand and support change.
• Ability to anticipate and manage conflicts.
• Maintain complete confidentiality and discretion at all times.
• Excellent English language skills, both written and verbal.