We are extraordinary people creating extraordinary experiences. #extraordinarytogether
The Bicester Collection was founded on a simple idea and a rebellious spirit: 12 luxury shopping destinations, 1,500 boutiques, and 1,500 colleagues representing 63 nationalities. Our people are the reason we win — and the reason we continue to grow.
Supporting our 9 European Villages, our central IT team is hiring an IT Business Analyst (12 month Fixed Term Contract).
The role
In this role, you will work closely with stakeholders to understand business needs and translate them into clear, actionable requirements that drive digital improvements.
You will shape user journeys, support the development of strong business cases, and help deliver solutions that enhance customer experience, streamline processes, and maximise business value.
Location: You will be based from Bicester Village 2 - 3 times a week (with occasional travel to London / Europe)
What you'll be doing
A few of the key responsibilities in this role:
- Produce high quality requirements documentation (such as BRD, User Stories, Use Cases and Acceptance Criteria)
- Assist the business with business case development for proposed initiatives and requirements
- Participate in business process design and solution design workshops
- Develop test scripts from the use cases and assist with User Acceptance Testing
- Work closely with IT and business delivery teams to ensure smooth trial / POC
- Work closely with training resource to onboard changes into the business
- Review and understand multiple designs and ensure formation of a creative and consistent solution
What we're looking for
We foster a culture of winning together, and we work hard to ensure everyone is supported to succeed. To thrive in this role, you'll bring:
- Minimum 3 years’ experience in business analysis, at least 2 of which are working as part of complex business change programmes
- A thorough understanding of all different aspects of business analysis
- Experience of structured methodologies such as TDD, Agile, and Waterfall
- Confidence to facilitate Workshops / deliver Training / hold Road Shows
- Strong analytical skills, able to map out and understand complex, interdependent issues
What we offer
A warm welcome, the chance to build an ever-evolving career story, and benefits designed around your lifestyle, physical, mental and social wellbeing
Our commitment
We're proud to be a diverse and inclusive employer — and we mean it. The best ideas come from people who don't all think the same, and we welcome applications from every background. Come as you are.
The Bicester Collection exists to be experienced in the real world. To be actual, not virtual. To be lived.
We'll never stop evolving. Are you ready for the challenge? #ExtraordinaryTogether
IT Business Analyst employer: The Bicester Collection
The Bicester Collection is an exceptional employer that champions innovation and collaboration within the luxury travel sector. With a dynamic work culture that encourages autonomy and strategic thinking, employees benefit from extensive growth opportunities and the chance to shape impactful market strategies across Europe. The hybrid nature of this role, combined with the company's commitment to premium customer experiences, makes it a rewarding environment for those looking to make a significant impact in their careers.
