At a Glance
- Tasks: Lead a passionate barista team to create exceptional coffee experiences.
- Company: Join Ralph's Coffee, where hospitality meets quality and style.
- Benefits: Competitive pay, team development, and a vibrant café atmosphere.
- Other info: Opportunity to shape café culture and deliver memorable customer experiences.
- Why this job: Be the heart of our café, inspiring others while serving amazing coffee.
- Qualifications: Experience in coffee and team leadership with a passion for hospitality.
The predicted salary is between 24750 - 30250 £ per year.
- What You’ll Be Doing
- Leading and inspiring the barista team to deliver an exceptional Ralph's Coffee experience
- Setting the standard for coffee quality, presentation and customer service
- Coaching and developing the team, building their confidence and coffee knowledge
- Ensuring consistent drink preparation and adherence to Ralph's Coffee recipes and standards
- Supporting the daily operation of the café, including opening and closing procedures
- Driving sales and identifying opportunities to maximise performance
- Supporting stock management, ordering and availability to minimise shortages and waste
- Maintaining excellent food safety, hygiene and operational standards
- Supporting monthly self-audits and ensuring any actions are followed through
- Monitoring equipment and escalating maintenance requirements when needed
- Leading by example during peak trading periods and ensuring the team is deployed effectively
- Creating a positive, welcoming and high-performing team environment
- Working closely with the wider Ralph Lauren team to deliver a seamless customer experience
Previous experience as a Head Barista, Senior Barista or hospitality supervisor - Strong speciality coffee knowledge and excellent barista skills
- Experience leading, coaching or developing a team
- A genuine passion for hospitality and delivering outstanding customer service
- Strong attention to detail and high standards
- Confidence working in a fast-paced, high-volume environment
- Good commercial awareness and an understanding of how great operations support sales and profitability
- Knowledge of food safety and hygiene requirements
- A proactive, hands‑on approach - you'll be someone who sees what needs to be done and gets involved
We're looking for an experienced and passionate Head Barista to join our Ralph's Coffee team at Bicester Village.
This is a fantastic opportunity for someone who loves coffee, thrives in a fast-paced hospitality environment and, most importantly, knows how to lead and inspire a team to deliver an exceptional experience every day.
As Head Barista, you'll play a key role in the day-to-day running of the café, supporting the management team to drive service, standards, team performance and commercial results, while bringing the Ralph's Coffee experience to life for every customer.
Why Ralph's Coffee?
Ralph's Coffee is about more than serving great coffee.
It brings the world of Ralph Lauren to life through exceptional hospitality, quality and attention to detail.
At Bicester, you'll have the opportunity to help shape the culture and performance of the café, develop a talented team and create an experience that keeps our customers coming back.
If you're passionate about coffee, people and creating memorable customer experiences, we'd love to hear from you!
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Head Barista in Bicester employer: The Bicester Collection
The Bicester Collection is an exceptional employer that champions innovation and collaboration within the luxury travel sector. With a dynamic work culture that encourages autonomy and strategic thinking, employees benefit from extensive growth opportunities and the chance to shape impactful market strategies across Europe. The hybrid nature of this role, combined with the company's commitment to premium customer experiences, makes it a rewarding environment for those looking to make a significant impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Head Barista in Bicester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Bicester Collection. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Bicester Collection
Don't be shy about reaching out to The Bicester Collection directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Barista in Bicester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Bicester Collection and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Bicester Collection
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
