What You'll Be Doing
- Lead and inspire the barista team to deliver a warm, welcoming and exceptional customer experience.
- Ensure every drink is prepared to the highest standards of quality, consistency and presentation.
- Have the coffee knowledge, confidence and service skills.
- Maintain excellent food safety, hygiene, cleanliness and operational standards.
- Keep the café organised, replenished and customer-ready throughout the day.
- The ability to work during busy periods and service standards are maintained.
- Create a positive, reliable and collaborative team environment, working closely with the wider store team. Previous barista experience with strong knowledge of coffee preparation and beverage quality.
- Passion for coffee, hospitality and delivering exceptional customer service.
- Strong understanding of food safety, hygiene and cleanliness standards.
- Confident working in a fast-paced environment while maintaining quality, presentation and attentive service.
- Strong communication skills with a positive, reliable and team-focused approach. We're looking for an experienced and passionate Head Barista to join our Ralph's Coffee team at Bicester Village.
This is a fantastic opportunity for someone who loves coffee, thrives in a fast-paced hospitality environment and, most importantly, knows how to lead and inspire a team to deliver an exceptional experience every day. Why Ralph's Coffee? Ralph's Coffee is about more than serving great coffee. It brings the world of Ralph Lauren to life through exceptional hospitality, quality and attention to detail. At Bicester, you'll have the opportunity to help shape the culture and performance of the café, develop a talented team and create an experience that keeps our customers coming back. If you're passionate about coffee, people and creating memorable customer experiences, we'd love to hear from you!
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Barista in Bicester employer: The Bicester Collection
At Bicester Village, we pride ourselves on creating extraordinary experiences in a vibrant and inclusive environment. As part of The Bicester Collection, we offer our employees a unique opportunity to thrive in a dynamic setting, with a strong focus on personal growth and well-being. Join us in rural Oxfordshire, where you'll be supported by a collaborative team and enjoy benefits tailored to enhance your lifestyle while making a meaningful impact on our guests' journeys.