At a Glance
- Tasks: Lead a team to deliver exceptional customer service and create memorable dining experiences.
- Company: Join Windmill Village Hotel, a unique venue with a focus on quality and guest satisfaction.
- Benefits: Enjoy competitive pay, service charge, and career development opportunities.
- Other info: Work in a dynamic environment where your contributions truly matter.
- Why this job: Be part of a vibrant team that values passion and offers real growth potential.
- Qualifications: A friendly personality and a positive attitude are essential; experience is a plus.
The predicted salary is between 22000 - 26000 £ per year.
Windmill Village Hotel, Golf Club & Spa, CV5 9AL
To be a Restaurant Shift Leader, we want to see talent and passion so that you can deliver exceptional customer service, ensuring that both standards and specifications are met, creating a service delivery that will be an occasion for all guests. Our restaurant offers something different to the usual hotel restaurant and our guests in turn expect a high level of service, standards and knowledge when visiting; whether it be a casual meal after work, a business dinner or as part of a wider food & beverage experience.
Do you want to be part of something different, working with the best food, drink and a brand you can be proud of? We create memories that our guests never forget. This could be the next step for you into a senior position – we actively encourage internal development and progression.
Key Tasks will involve:
- Assist with greeting, seating and order taking.
- Help guests with menu selection and drink requirements.
- Serve food and drinks, ensuring that requests and queries are responded to in a timely and friendly manner.
- Anticipate and attend to the guest’s needs and desires immediately.
- Communicate and work effectively within a team to ensure every guest leaves with the desire to return.
- Understand your areas of responsibility, ensuring everything runs effectively in line with brand specification.
- Look professional, being punctual, polite, courteous and helpful to guests and colleagues at all times.
- Be fully conversant with the facilities, services and promotions offered.
- More importantly, you must enjoy what you do! Have a great personality, be confident, and have a ‘can do attitude’.
In return we offer:
- Competitive room rates at our other hotels nationwide.
- Service Charge.
- Ongoing career development – apprenticeships, internal training and more.
Restaurant Section Leader in Coventry employer: The Best Western Plus Windmill Village Hotel, Golf Club & Spa
Contact Detail:
The Best Western Plus Windmill Village Hotel, Golf Club & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Section Leader in Coventry
✨Tip Number 1
Get to know the restaurant inside out! Familiarise yourself with the menu, specials, and the vibe of the place. When you walk in, you want to exude confidence and knowledge – it’ll impress the hiring team!
✨Tip Number 2
Show off your personality! During interviews or meet-ups, let your passion for customer service shine through. Share stories that highlight your experience and how you’ve made guests feel special in the past.
✨Tip Number 3
Network like a pro! Connect with current employees on social media or during events. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you’re genuinely interested in being part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Restaurant Section Leader in Coventry
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service shine through. We want to see that you genuinely care about creating memorable experiences for our guests.
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Be Personable: Use a friendly tone in your cover letter. We’re all about personality here at Windmill Village, so let us get to know the real you and why you’d be a great fit for our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at The Best Western Plus Windmill Village Hotel, Golf Club & Spa
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the restaurant's menu and any special offerings. This shows your passion for the role and helps you answer questions about food and drink confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think of situations where you went above and beyond to meet a guest's needs, as this aligns perfectly with what they’re looking for.
✨Demonstrate Teamwork
Since the role involves working closely with a team, be ready to discuss how you’ve effectively collaborated with others in previous jobs. Highlight your communication skills and how you contribute to a positive work environment.
✨Dress to Impress
First impressions matter! Dress professionally and ensure you look polished and presentable. This reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.