At a Glance
- Tasks: Lead and supervise meetings and events, ensuring exceptional hospitality and service.
- Company: Join a vibrant family business with a dynamic culture at Windmill Village Hotel.
- Benefits: Enjoy competitive salary, free gym membership, discounted food, and hotel stays.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be part of a team that creates memorable experiences for guests every day.
- Qualifications: Experience in hospitality and a passion for delivering outstanding service.
The predicted salary is between 20250 - 24750 £ per year.
Windmill Village Hotel, Golf Club & Spa, CV5 9AL
The NCC Hotel Group is a vibrant and dynamic family business, consisting of Windmill Village Hotel, Golf Club& Spa and Manor Hotel Solihull - Marco Pierre White Steakhouse Bar & Grill, the business enterprise also includes The National Motorcycle Museum & National Conference Centre
- You will receive a competitive salary plus amazing benefits which include
- free onsite parking
- free membership to our state-of-the-art gym and golf club
- discounted food & beverage
- discounted stays within the group
As our Meetings & Events Shift Leader you will know and understand what it means to deliver amazing hospitality and will thrive on the challenge of always exceeding guest’s expectations.
You will be expected to achieve a high level of service through the constant monitoring of standards.
As a result, you should be highly attentive to detail and be capable of delivering consistent standards.
You should have a warm, personable nature and a can-do attitude.
In this type of industry teamwork is key; you should be a strong team player willing to lend a hand wherever needed.
You must have experience in a similar environment with the knowledge and confidence to deliver the role described below combined with a passion for delivering exceptional service through your team.
Key responsibilities for the Meetings & Events Shift Leader are;
- Be fully conversant with all Meeting & Event rooms, layouts, product availability and all other associated aspects.
- Ensure that M&E rooms not in use are in an appropriate state for show-rounds of potential customers.
- Be present to meet and greet customers checking requirements and passing on relevant information (e. g. fire evacuation procedure, directions etc.).
- Supervise smaller events such as private dinning/anniversaries etc.
- Ensure superior levels of food and beverage service to hotel guests are maintained.
- Ensure all areas are clean and always maintained.
- Desired attributes for the Meetings & Events Shift Leader include;
- Ability to think on your feet if required.
- Experience of hotel environment is an advantage.
- In return we will offer the successful Meeting & Events Shift Leader;
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Meeting & Events Shift Leader (Group) in Coventry employer: The Best Western Plus Windmill Village Hotel, Golf Club & Spa
At Windmill Village Hotel, Golf Club & Spa, we pride ourselves on being a vibrant family business that values creativity and growth. As a Demi Chef de Partie, you'll enjoy a supportive work culture with opportunities for professional development, alongside fantastic benefits such as free gym membership, discounted dining, and stays within our hotel group. Join us in a dynamic environment where your passion for high-quality food and innovation can truly flourish.
Contact Details:
The Best Western Plus Windmill Village Hotel, Golf Club & Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Meeting & Events Shift Leader (Group) in Coventry
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Best Western Plus Windmill Village Hotel, Golf Club & Spa. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Best Western Plus Windmill Village Hotel, Golf Club & Spa
Don't be shy about reaching out to The Best Western Plus Windmill Village Hotel, Golf Club & Spa directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Meeting & Events Shift Leader (Group) in Coventry
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Best Western Plus Windmill Village Hotel, Golf Club & Spa and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Best Western Plus Windmill Village Hotel, Golf Club & Spa
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
