At a Glance
- Tasks: Welcome guests, manage bookings, and ensure a fun atmosphere at our leisure club.
- Company: Join the vibrant Windmill Village Hotel, Golf Club & Spa family.
- Benefits: Enjoy free gym membership, discounted food, and competitive salary.
- Other info: Great opportunity for career growth in a lively environment.
- Why this job: Be part of a dynamic team and create memorable experiences for guests.
- Qualifications: Passion for golf and previous guest-facing experience preferred.
The predicted salary is between 20000 - 25000 £ per year.
The Windmill Village Hotel, Golf Club & Spa is a vibrant and dynamic family business situated on the A45 as you leave Coventry towards Birmingham. We have an exciting opportunity for a Leisure Club Assistant to join our hotel; you should be able to deliver amazing hospitality and thrive on the challenge of always exceeding guest expectations. You should have a real pride and passion for what you do, with the ability to build rapport and long‑term relationships with members and guests. You should have a warm, personable nature and a can-do attitude. In this type of industry teamwork is key; you should be a strong team player willing to lend a hand wherever needed.
You will receive a competitive salary plus amazing benefits which include free onsite parking, free membership to our state of the art gym and golf club, discounted food & beverage and discounted stays within the group.
Key responsibilities for the Leisure Club Assistant are:
- Welcome and acknowledge all guests; anticipate and address guests' service needs at all times, promoting a fun and relaxing atmosphere.
- Ensure that the reception desk is efficiently run and that guest care & satisfaction is a focus throughout the shift.
- Be responsible for the supervision & safety of guests and members in accordance with Company procedures and Health & Safety regulations.
- Maintain and manage the golf diary ensuring all bookings are inputted directly upon receipt and updated when necessary.
- Take enquiries and bookings in an efficient manner and encourage maximum sales revenue for the overall profitability of the club.
- Be responsible for the cleanliness of the club at all times in accordance with Golf Club procedures.
- Schedule tee times for golfers and spa treatments for clients as requested.
- Take orders, dispense drinks and serve at tables where necessary.
- Promote and sell golf and leisure shop merchandise to guests and members.
- Sell and process club memberships along with promoting the clubs services.
- Promote facilities with a focus on memberships and achieving forecasted targets.
- Observe activities throughout the facilities and maintain poolside cover as appropriate during shift.
The Ideal Candidate Will:
- Have a passion for golf
- Be self‑motivated and enthusiastic
- Have previous experience in a guest facing role
The Essential Skills:
- Engaging and the ability to inspire
- A passion and commitment to quality and customer service
- Well organised and structured in your approach
The Desirable Skills:
- Confident personality with presence
- Attention to details and the ability to multitask duties
Leisure Club Assistant Windmill Village Hotel, Golf Club & Spa, CV5 9AL Golf & Leisure in Coventry employer: The Best Western Plus Windmill Village Hotel, Golf Club & Spa
At Windmill Village Hotel, Golf Club & Spa, we pride ourselves on being a vibrant family business that values exceptional hospitality and teamwork. Located conveniently between Coventry and Birmingham, we offer our Leisure Club Assistants not only competitive salaries but also fantastic benefits such as free gym and golf club membership, discounted dining, and accommodation within our group. Join us to be part of a supportive work culture that fosters personal growth and encourages building lasting relationships with our guests and members.
Contact Details:
The Best Western Plus Windmill Village Hotel, Golf Club & Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Club Assistant Windmill Village Hotel, Golf Club & Spa, CV5 9AL Golf & Leisure in Coventry
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Best Western Plus Windmill Village Hotel, Golf Club & Spa. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Best Western Plus Windmill Village Hotel, Golf Club & Spa
Don't be shy about reaching out to The Best Western Plus Windmill Village Hotel, Golf Club & Spa directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Best Western Plus Windmill Village Hotel, Golf Club & Spa and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Best Western Plus Windmill Village Hotel, Golf Club & Spa
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
