At a Glance
- Tasks: Welcome guests, manage bookings, and promote our fantastic golf and leisure facilities.
- Company: Join the vibrant Windmill Village Hotel, Golf Club & Spa family.
- Benefits: Enjoy free gym membership, discounted food, and competitive salary.
- Other info: Dynamic environment with opportunities for personal growth and development.
- Why this job: Be part of a fun team and create memorable experiences for guests.
- Qualifications: Passion for golf and previous guest-facing experience preferred.
The predicted salary is between 20000 - 25000 € per year.
The Windmill Village Hotel, Golf Club & Spa is a vibrant and dynamic family business situated on the A45 as you leave Coventry towards Birmingham. The business enterprise includes The National Motorcycle Museum & National Conference Centre and The Manor Hotel - Marco Pierre White Steakhouse Bar & Grill.
We have an exciting opportunity for a Golf & Leisure Assistant to join our hotel; you should be able to deliver amazing hospitality and thrive on the challenge of always exceeding guests' expectations. You should have a real pride and passion for what you do, with the ability to build rapport and long‑term relationships with members and guests. You should have a warm, personable nature and a can‑do attitude. In this type of industry teamwork is key; you should be a strong team player willing to lend a hand wherever needed.
You will receive a competitive salary plus amazing benefits which include free onsite parking, free membership to our state‑of‑the‑art gym and golf club, discounted food & beverage and discounted stays within the group.
Key responsibilities for the Golf & Leisure Assistant are:- Welcome and acknowledge all guests; anticipate and address guests' service needs at all times, promoting a fun and relaxing atmosphere.
- Ensure that the reception desk is efficiently run and that guest care & satisfaction is a focus throughout the shift.
- Be responsible for the supervision & safety of guests and members in accordance with Company procedures and Health & Safety regulations.
- Maintain and manage the golf diary ensuring all bookings are inputted directly upon receipt and updated when necessary.
- Take enquiries and bookings in an efficient manner and encourage maximum sales revenue for the overall profitability of the club.
- Be responsible for the cleanliness of the club at all times in accordance with Golf Club procedures.
- Schedule tee times for golfers and spa treatments for clients as requested.
- Take orders, dispense drinks and serve at tables where necessary.
- Promote and sell golf and leisure shop merchandise to guests and members.
- Sell and process club memberships along with promoting the club's services.
- Promote facilities with a focus on memberships and achieving forecasted targets.
- Observe activities throughout the facilities and maintain poolside cover as appropriate during shift.
- Have a passion for golf
- Be self‑motivated and enthusiastic
- Have previous experience in a guest facing role
- Engaging and the ability to inspire
- A passion and commitment to quality and customer service
- Well organised and structured in your approach
- Confident personality with presence
- Attention to details and the ability to multitask duties
Golf & Lesiure Assistant Windmill Village Hotel, Golf Club & Spa, CV5 9AL Golf & Leisure in Coventry employer: The Best Western Plus Windmill Village Hotel, Golf Club & Spa
At Windmill Village Hotel, Golf Club & Spa, we pride ourselves on being a vibrant family business that values exceptional hospitality and teamwork. Our employees enjoy a supportive work culture with opportunities for personal growth, competitive salaries, and fantastic benefits such as free gym and golf club membership, discounted dining, and accommodation. Join us in creating memorable experiences for our guests while working in a beautiful setting just outside Coventry.
Contact Detail:
The Best Western Plus Windmill Village Hotel, Golf Club & Spa Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Golf & Lesiure Assistant Windmill Village Hotel, Golf Club & Spa, CV5 9AL Golf & Leisure in Coventry
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Windmill Village Hotel, Golf Club & Spa. Understanding their values and what makes them tick will help you connect with the team and show that you're genuinely interested in being part of their vibrant family.
✨Tip Number 2
Practice your people skills! Since this role is all about delivering amazing hospitality, think of some examples from your past experiences where you've gone above and beyond for guests. We want to hear those stories that showcase your warm, personable nature and can-do attitude!
✨Tip Number 3
Teamwork makes the dream work! Be ready to share how you've collaborated with others in previous roles. Highlighting your ability to lend a hand wherever needed will show that you're a strong team player, which is key in this industry.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our fantastic team at Windmill Village. Don’t miss out on this opportunity!
We think you need these skills to ace Golf & Lesiure Assistant Windmill Village Hotel, Golf Club & Spa, CV5 9AL Golf & Leisure in Coventry
Some tips for your application 🫡
Show Your Passion for Golf:Make sure to highlight your love for golf in your application. We want to see that you’re not just looking for a job, but that you genuinely enjoy the sport and the leisure industry.
Tailor Your Application:Don’t just send a generic CV! Take the time to tailor your application to the role of Golf & Leisure Assistant. Mention specific experiences that showcase your customer service skills and teamwork abilities.
Be Personable and Warm:Since we’re all about amazing hospitality, let your personality shine through in your written application. Use a friendly tone and show us that you can build rapport with guests and team members alike.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at The Best Western Plus Windmill Village Hotel, Golf Club & Spa
✨Know Your Golf & Leisure Stuff
Make sure you brush up on your golf knowledge and the leisure services offered at Windmill Village. Familiarise yourself with their facilities, membership options, and any special events they host. This will show your genuine interest and help you engage in meaningful conversations during the interview.
✨Show Off Your People Skills
Since this role is all about delivering amazing hospitality, be ready to share examples of how you've built rapport with guests in previous roles. Think of specific situations where you went above and beyond to ensure customer satisfaction. This will highlight your warm, personable nature and can-do attitude.
✨Teamwork Makes the Dream Work
Prepare to discuss your experience working in a team environment. Share stories that demonstrate your ability to collaborate and support your colleagues. Emphasising your teamwork skills will resonate well, as this role requires a strong team player who’s willing to lend a hand wherever needed.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview, reflecting the professional yet welcoming atmosphere of the hotel and golf club. A polished appearance will convey your seriousness about the role and your understanding of the hospitality industry.
