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- Tasks: Assist customers via phone and email, ensuring smooth communication.
- Company: Join a supportive team at The Best Connection in Wolverhampton.
- Benefits: Earn £13.69 per hour, enjoy holiday entitlement and personal accident insurance.
- Why this job: Gain valuable customer service experience with flexible hours and ongoing work.
- Qualifications: Previous customer service experience and strong communication skills required.
- Other info: Opportunity for career progression and overtime available.
The predicted salary is between 13 - 16 £ per hour.
The Best Connection is recruiting for an experienced Call Centre Operative for our Wolverhampton based client. Immediate start available. Pay rate is £13.69 per hour.
Working hours: Earliest start time is 06:00AM and latest finish time is 22:00PM. Please be aware, a degree of flexibility is required in regard to hours as this role does involve working up to 4 out of 7 days per week to start with, moving to any 5/7 days if progressed to 37.5 hours per week. This role will include working some weekends. Long term, ongoing work.
Duties include:
- Liaising with existing customers and clients via telephone and email.
- This role does not involve any sales calls.
- Using in house PC system.
- Answering phone calls from clients.
- Sending emails.
- Other general duties as required.
The ideal candidate will have previous customer service experience, excellent communication skills, PC knowledge and be able to work to set deadlines. You will be working as an integral part of a small team, providing support as required to ensure the efficient running of the site.
Benefits of working for TBC can also be included when applicable:
- On-going assignments
- Holiday entitlement
- Personal accident insurance
- Excellent rates of pay
- Overtime
- On-line payslips
- Pension provision
Call Centre Operative in Wolverhampton employer: The Best Connection
Contact Detail:
The Best Connection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Centre Operative in Wolverhampton
✨Tip Number 1
Get your CV in tip-top shape! Make sure it highlights your customer service experience and communication skills, as these are key for the Call Centre Operative role. A well-structured CV can really make you stand out.
✨Tip Number 2
Practice makes perfect! Before your interview, have a go at common call centre scenarios or questions. This will help you feel more confident and ready to impress the hiring team with your responses.
✨Tip Number 3
Flexibility is your friend! Be prepared to discuss your availability during the interview. Showing that you're open to working various shifts, including weekends, can give you an edge over other candidates.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about landing the job with The Best Connection. Don't miss out!
We think you need these skills to ace Call Centre Operative in Wolverhampton
Some tips for your application 🫡
Craft a Standout CV: Make sure your CV is up to date and highlights your relevant customer service experience. We want to see how your skills match the role, so tailor it to show off your communication skills and PC knowledge!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you’re the perfect fit for the Call Centre Operative role.
Show Your Flexibility: Since this role requires some flexibility with hours, mention your availability in your application. Let us know when you can work, especially if you’re open to weekends!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Best Connection
✨Know Your Stuff
Before the interview, make sure you understand the role of a Call Centre Operative. Familiarise yourself with common customer service scenarios and think about how you would handle them. This will show that you're prepared and serious about the position.
✨Show Off Your Communication Skills
Since this role involves liaising with customers via phone and email, practice your communication skills. During the interview, be clear and concise in your answers. Use examples from your past experience to demonstrate how you've effectively communicated in challenging situations.
✨Flexibility is Key
The job requires flexibility in working hours, so be ready to discuss your availability. Highlight your willingness to work weekends or varied shifts if needed. This shows that you're adaptable and ready to meet the demands of the role.
✨Bring Your CV to Life
When discussing your CV, don't just read it out. Instead, elaborate on your previous customer service experience and how it relates to the role. Share specific examples of how you've successfully handled customer queries or resolved issues, as this will make you stand out.