We are currently seeking a Transport Customer Service for our company based in Hatfield on a day shift. Do you have experience in admin within transport or worked within a call centre, this job could be for you. Possible permanent position for the right candidate.
Transport Customer Service Key Responsibilities
- Handle volume of inbound and outbound customer calls in a professional and timely manner
- Log, track, and update customer interactions using a ticketing system
- Manage multiple customer queries simultaneously while maintaining accuracy and quality
- Prioritise and escal…
- Provide clear and accurate information regarding shipments
- Maintain detailed and up-to-date customer records
Transport Customer Service What We're Looking For:
- Excellent verbal communication and active listening skills
- Must have transport admin experience background
- Must have call centre background
- Strong multitasking and time management abilities
- Ability to work under pressure in a busy environment
- Good problem-solving skills and attention to detail
- Previous customer service or call centre experience preferred
Transport Customer Service hours of work:
- Hours: Starts times will vary from 6am and latest finish could be 19pm
- Must be flexible to work 5 shifts over 7 - weekend work could be included
Transport Customer Service Pay:
#J-18808-Ljbffr
Transport Customer Service employer: The Best Connection
Join a well-established company in Dartford that values its employees and fosters a supportive work culture. With competitive pay rates and a commitment to health and safety, we offer opportunities for professional growth and development within the warehouse and logistics sector. Our team-oriented environment ensures that every employee feels valued and empowered to contribute to our success.
