Transport Administrator

Our client, a leading & well known retailer, is looking to recruit an experienced Transport Administrator to join their dedicated and committed team.

The ideal candidate will be responsible for supporting the day-to-day transport operation by coordinating delivery activities and maintaining accurate operational records.

Key responsibilities include:

• Liaising with delivery crews while they are on the road to provide support and resolve delivery-related queries
• Monitoring and navigating home delivery routes to help ensure deliveries are completed efficiently and within planned timescales
• Updating and maintaining delivery information through the Microlise system
• Accurately inputting, updating and managing operational data using Microsoft Excel spreadsheets
• Record and update delivery information and customer delivery statuses
• Monitoring delivery progress and escalating any delays, issues or exceptions where required
• Ensuring all delivery records and documentation are maintained accurately and in line with company procedures
• Supporting daily transport administration activities and maintaining communication between crews, customers and operational teams.
• Checking and updating delivery exceptions to ensure visibility and accurate reporting
• Assisting with vehicle and driver administration, including monitoring daily checks completed through the Microlise system
• Producing operational reports and maintaining transport records
• Working closely with transport, warehouse and customer service teams to ensure a smooth delivery operation
• Supporting continuous improvement by identifying opportunities to improve administration processes and operational efficiency
• Undertaking any additional administrative duties as reasonably required

Skills required:

• Experience working within a transport, logistics or operations environment
• Good understanding of home delivery operations
• Experience using Microsoft Excel and other Microsoft Office applications
• Experience using Microlise or similar transport management systems
• Ability to accurately input and manage data
• Strong organisational and administrative skills
• Excellent communication skills with the ability to liaise effectively with delivery crews and operational teams
• Strong problem-solving ability and attention to detail
• Ability to work effectively in a fast-paced operational environment
• Flexible approach to working hours where required

The working hours can be either 1000 - 1800 or 1100 - 1900 Tuesday to Saturday

**Please advise of your preferred shift when applying for the role

An immediate start is available after successful interview.

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