At a Glance
- Tasks: Manage credit control procedures and ensure timely payments while building strong customer relationships.
- Company: Join a prestigious company in Sutton-in-Ashfield with a supportive team culture.
- Benefits: Competitive pay, flexible hours, and valuable experience in finance.
- Other info: Temporary role with potential for future opportunities.
- Why this job: Gain hands-on experience in credit control and enhance your financial skills.
- Qualifications: Strong numerical skills and proficiency in Microsoft Office required.
The Best Connection are currently recruiting for a Credit Control / Sales Ledger Clerk to join one of our prestigious client's Head Office based in Sutton-in-Ashfield. Please note: This is a temporary role for approximately 3 months, with further details to be discussed at interview stage.
The Role
This position is responsible for implementing and managing credit control procedures in line with company policy. You will ensure accurate invoicing, secure payment processing, and effective credit risk management. The role focuses on minimising bad debt, maintaining fully reconciled ledgers, and supporting commercial growth through proactive account management. You will build strong customer relationships, resolve queries efficiently, and collaborate with internal teams to maintain high service standards.
Key Responsibilities
- Sales & Invoicing
- Collate and distribute weekly sales figures
- Process manual invoices and handle bespoke invoicing for complex orders
- Communicate with customers to ensure timely payments
- Apply courier recharges (UPS, TNT, FedEx) to customer accounts
- Credit Control & Payments
- Process credit/debit card payments in line with PCI and GDPR regulations
- Support customers with payments and pricing queries
- Produce weekly credit costing and reports
- Cross-reference and input credit notes, resolving any account queries
- Perform daily credit card reconciliations
- Input specialist pricing where required
- Customer Account Management
- Maintain daily communication with UK and Ireland customers via phone and email
- Assess credit risk for new customers and vet incoming orders
- Monitor held orders and manage customer credit limits
- Allocate cash to customer accounts and support daily banking processes
- Maintain reconciled ledgers and prepare debt files where necessary
- Liaise with solicitors and agencies regarding legal cases
- Debt Collection & Risk Management
- Carry out debt collection activities via calls, emails, and letters
- Resolve account discrepancies and after-sales issues
- Work with the Credit Control Manager to monitor DSO targets and potential bad debts
- General Administration
- Manage the general accounts inbox
- Monitor undelivered digital documents and resolve issues
- Support the wider team with ad hoc administrative tasks as required
Person Specification
Personal Attributes
- Confident, professional, and diplomatic communicator
- Approachable, collaborative, and team-focused
- Highly motivated with a positive and enthusiastic attitude
- Empathetic yet assertive when required
- Exceptional attention to detail and accuracy
- Well-organised with a methodical approach
- Able to meet deadlines and work towards targets
- Flexible and adaptable, with the ability to manage workload effectively
- Resilient under pressure and able to work independently or as part of a team
Skills & Experience
- Strong numerical ability with proven practical application
- Proficient in Microsoft Office, particularly Excel and Word
- Excellent planning and organisational skills
- Experience in credit control and/or customer service
- Strong problem-solving skills and the ability to resolve issues efficiently
- Excellent written and verbal communication skills
- Ability to multitask and prioritise effectively in a fast-paced environment
Hours & Pay
Working Hours: 8:00am - 4:30pm (flexibility available, e.g. 8:30am - 5:00pm)
Pay Rate: £13.24 per hour (starting at Band/Level 1)
Credit Controller in Sutton in Ashfield employer: The Best Connection
The Best Connection offers a dynamic and supportive work environment for Credit Controllers at their Sutton-in-Ashfield Head Office, where employees are encouraged to develop their skills and grow within the company. With a focus on teamwork and collaboration, staff enjoy flexible working hours and competitive pay, making it an excellent choice for those seeking meaningful employment in a thriving sector. The company values strong communication and provides opportunities for professional development, ensuring that every team member can contribute to and benefit from the company's success.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Sutton in Ashfield
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Credit Controller role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its credit control processes. Be ready to discuss how you can help minimise bad debt and maintain reconciled ledgers. Show them you mean business!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect match for your skills. Plus, it’s super easy to navigate and keeps everything in one place!
We think you need these skills to ace Credit Controller in Sutton in Ashfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control, invoicing, and customer account management. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this temporary role. Share specific examples of how you've successfully managed credit risks or resolved customer queries in the past.
Show Off Your Attention to Detail:In credit control, accuracy is key! Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, so show us you’re meticulous!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at The Best Connection
✨Know Your Numbers
As a Credit Controller, you'll be dealing with numbers all day. Brush up on your numerical skills and be ready to discuss how you've used them in previous roles. Be prepared to share specific examples of how you managed credit risk or resolved discrepancies.
✨Master the Art of Communication
This role requires strong communication skills, so practice articulating your thoughts clearly. Think about how you would explain complex invoicing processes or resolve customer queries. Show that you can be both empathetic and assertive when needed.
✨Demonstrate Your Organisational Skills
With responsibilities like maintaining reconciled ledgers and managing cash allocations, organisation is key. Prepare to discuss your methods for staying organised and meeting deadlines. Maybe even bring a sample of your planning tools or techniques to showcase your approach.
✨Show Your Problem-Solving Prowess
Credit control often involves resolving issues efficiently. Think of a time when you faced a challenge in your previous roles and how you overcame it. Be ready to share this story, highlighting your analytical skills and ability to think on your feet.
