Senior Field Service Engineer (Forklifts & Material Handling)
Location: Ipswich, Felixstowe & Surrounding Areas
Salary: From £38,000 (Negotiable DOE) + Overtime + Annual Bonus
OTE: £45,000+ (£50,000+ on 45-hour contract)
Job Type: Full-Time, Permanent
Vacancies: 2 Senior Positions
We're recruiting two experienced Senior Field Service Engineers to join a long-established, family-run business with an outstanding reputation across the East of England. If you have extensive experience servicing and repairing forklifts or material handling equipment and are looking for a company that genuinely values its engineers, we'd love to hear from you.
Join a Leading Independent Forklift Dealer
Working from home, you'll travel directly to customer sites, carrying out servicing, maintenance and repairs while being supported by an experienced service management team.
Working Hours
- Monday - Thursday: 7:30am - 5:00pm (1-hour lunch)
- Friday: 7:30am - 4:00pm (1-hour lunch)
Overtime is available and paid at 1.5x your hourly rate.
What's on Offer?
- Salary from £38,000 (negotiable depending on experience)
- Annual bonus scheme
- Overtime paid at time and a half
- OTE of £45,000+
- Optional 45-hour contract with salary from £42,750 (OTE £50,000+)
- Fully expensed company van and fuel card
- Door-to-door travel paid
- Company pension
- 25 days holiday plus Bank Holidays
- Basic toolkit provided, plus specialist tools where required
- Ongoing manufacturer and industry-recognised training
- Career progression within a respected family-owned business
The Role
As a Senior Field Service Engineer, you'll be responsible for:
- Servicing, maintaining and repairing forklifts and material handling equipment
- Diagnosing electrical, hydraulic and mechanical faults
- Completing work records using an electronic management system
- Delivering excellent customer service on-site
- Supporting fellow engineers with technical diagnostics and repairs
- Working closely with the Service Controller to manage your daily schedule
- Ensuring work is completed safely and efficiently
What We're Looking For
- Minimum 10 years' experience as a Field Service Engineer within the material handling industry (or a closely related industry)
- Strong electrical and mechanical fault-finding skills
- Full UK Driving Licence
- GCSEs (or equivalent) including English and Maths
- Mechanical Engineering City & Guilds, NVQ Level 2 or equivalent
- Excellent communication and organisational skills
- Ability to work independently and support other engineers
Desirable:
- CFTS Thorough Examination experience
- High Voltage systems experience
- Completion of EOM training courses
Why Apply?
You’ll be joining a company where engineers are genuinely valued. With over 100 years of combined experience within the Service Management Team, you’ll receive excellent support, ongoing technical training and the opportunity to work on premium quality material handling equipment.
If you’re an experienced engineer looking for your next long-term opportunity with an established and growing business, we’d love to hear from you.
