At a Glance
- Tasks: Manage credit control procedures and ensure timely payments while building strong customer relationships.
- Company: Join a prestigious company in Sutton-in-Ashfield with a supportive team culture.
- Benefits: Competitive pay at £13.24 per hour and flexible working hours.
- Other info: Temporary role for 3 months with potential for future opportunities.
- Why this job: Gain valuable experience in finance and enhance your skills in a dynamic environment.
- Qualifications: Strong numerical skills and experience in credit control or customer service.
The predicted salary is between 27500 - 30000 £ per year.
The Best Connection are currently recruiting for a Credit Control / Sales Ledger Clerk to join one of our prestigious client's Head Office based in Sutton-in-Ashfield. Please note: This is a temporary role for approximately 3 months, with further details to be discussed at interview stage.
The Role
This position is responsible for implementing and managing credit control procedures in line with company policy. You will ensure accurate invoicing, secure payment processing, and effective credit risk management. The role focuses on minimising bad debt, maintaining fully reconciled ledgers, and supporting commercial growth through proactive account management. You will build strong customer relationships, resolve queries efficiently, and collaborate with internal teams to maintain high service standards.
Key Responsibilities
- Sales & Invoicing
- Collate and distribute weekly sales figures
- Process manual invoices and handle bespoke invoicing for complex orders
- Communicate with customers to ensure timely payments
- Apply courier recharges (UPS, TNT, FedEx) to customer accounts
- Credit Control & Payments
- Process credit/debit card payments in line with PCI and GDPR regulations
- Support customers with payments and pricing queries
- Produce weekly credit costing and reports
- Cross-reference and input credit notes, resolving any account queries
- Perform daily credit card reconciliations
- Input specialist pricing where required
- Customer Account Management
- Maintain daily communication with UK and Ireland customers via phone and email
- Assess credit risk for new customers and vet incoming orders
- Monitor held orders and manage customer credit limits
- Allocate cash to customer accounts and support daily banking processes
- Maintain reconciled ledgers and prepare debt files where necessary
- Liaise with solicitors and agencies regarding legal cases
- Debt Collection & Risk Management
- Carry out debt collection activities via calls, emails, and letters
- Resolve account discrepancies and after-sales issues
- Work with the Credit Control Manager to monitor DSO targets and potential bad debts
- General Administration
- Manage the general accounts inbox
- Monitor undelivered digital documents and resolve issues
- Support the wider team with ad hoc administrative tasks as required
Person Specification
- Confident, professional, and diplomatic communicator
- Approachable, collaborative, and team-focused
- Highly motivated with a positive and enthusiastic attitude
- Empathetic yet assertive when required
- Exceptional attention to detail and accuracy
- Well-organised with a methodical approach
- Able to meet deadlines and work towards targets
- Flexible and adaptable, with the ability to manage workload effectively
- Resilient under pressure and able to work independently or as part of a team
Skills & Experience
- Strong numerical ability with proven practical application
- Proficient in Microsoft Office, particularly Excel and Word
- Excellent planning and organisational skills
- Experience in credit control and/or customer service
- Strong problem-solving skills and the ability to resolve issues efficiently
- Excellent written and verbal communication skills
- Ability to multitask and prioritise effectively in a fast-paced environment
Hours & Pay
- Working Hours: 8:00am - 4:30pm (flexibility available, e.g. 8:30am - 5:00pm)
- Pay Rate: £13.24 per hour (starting at Band/Level 1)
The Best Connection is acting as an Employment Business in relation to this vacancy.
Credit Controller in Nottingham employer: The Best Connection
The Best Connection offers a dynamic and supportive work environment for the Credit Controller role, located in the heart of Sutton-in-Ashfield. Employees benefit from flexible working hours, competitive pay, and a culture that prioritises collaboration and professional growth. With opportunities to enhance your skills in credit control and customer management, this temporary position is an excellent stepping stone for those seeking meaningful employment in a reputable company.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Credit Controller role, and who knows? They might just have the inside scoop on openings.
✨Tip Number 2
Prepare for those interviews! Research the company and its credit control processes. Be ready to discuss how you can help minimise bad debt and maintain reconciled ledgers. Show them you mean business!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. The more you apply, the better your chances of landing that Credit Controller gig. Let’s get you started!
We think you need these skills to ace Credit Controller in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control, invoicing, and customer account management. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this temporary role. Share specific examples of how you've managed credit risks or resolved customer queries in the past.
Show Off Your Skills:Don’t forget to mention your proficiency in Microsoft Office, especially Excel. We love candidates who can demonstrate strong numerical ability and problem-solving skills, so make sure these stand out in your application.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at The Best Connection
✨Know Your Numbers
As a Credit Controller, you'll be dealing with numbers all day long. Brush up on your numerical skills and be ready to discuss how you've used them in previous roles. Be prepared to give examples of how you’ve managed ledgers or resolved discrepancies.
✨Master the Art of Communication
This role requires excellent communication skills, so practice articulating your thoughts clearly. Think about how you would explain complex invoicing issues or credit risks to a customer. Show that you can be both professional and approachable.
✨Demonstrate Problem-Solving Skills
Prepare to share specific examples of how you've tackled challenges in credit control or customer service. Think of situations where you resolved payment disputes or improved processes. This will show your potential employer that you're proactive and resourceful.
✨Familiarise Yourself with Company Policies
Research the company’s credit control procedures and policies before the interview. Understanding their approach will help you tailor your answers and demonstrate that you're already thinking about how you can fit into their team.
