At a Glance
- Tasks: Manage online sales, customer service, and stock for a busy retail operation.
- Company: Join a dynamic team at The Best Connection in Trafford Park.
- Benefits: Earn £13.45 per hour with flexible Monday to Friday hours.
- Other info: Opportunity to work independently and as part of a supportive team.
- Why this job: Make a difference by turning donations into affordable products for customers.
- Qualifications: Experience in retail or online sales and strong communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
The Best Connection - Manchester are recruiting on behalf of our client for an Online Sales Operative to join a busy re-use and retail operation in Trafford Park. This is a hands-on role combining online sales, customer service, stock management, and order fulfilment, helping turn quality donated items into affordable products for customers.
Location: Trafford Park
Hours: Monday - Friday 8am-4pm with some flexibility required.
Pay: £13.45
Must have: a driving license and access to a car
Key Duties:
- List products online with accurate descriptions and photos
- Price, prepare and merchandise stock to maximise sales
- Process Click & Collect orders, returns and refunds
- Deliver excellent customer service and sales support
- Manage stock levels and maintain a tidy, organised workspace
- Operate the till and reconcile card payments
- Support volunteers and work closely with the wider site team
- Ensure all products meet safety and compliance standards
What We're Looking For:
- Previous retail, online sales or customer service experience
- Confident using online selling platforms and IT systems
- Strong communication and organisation skills
- An eye for quality products and pricing
- Ability to work independently and as part of a team
- Forklift licence/experience desirable but not essential
If you are interested please apply or call and speak to Jordan or Conor for more information.
The Best Connection is acting as an Employment Business in relation to this vacancy.
Online Sales Operative in Manchester employer: The Best Connection
The Best Connection is an excellent employer for Warehouse Operatives in Guildford, offering competitive pay and a supportive work culture that values teamwork and individual growth. With immediate start positions available, employees benefit from flexible shift patterns and opportunities to develop their skills in a dynamic environment, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Online Sales Operative in Manchester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like The Best Connection, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like The Best Connection!
We think you need these skills to ace Online Sales Operative in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at The Best Connection, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at The Best Connection and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show The Best Connection that you’re ready to jump in and contribute right away!
How to prepare for a job interview at The Best Connection
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
