At a Glance
- Tasks: Manage IT Help desk, train users, and maintain hardware/software.
- Company: Join a dynamic team in Chippenham with a focus on IT support.
- Benefits: Competitive salary of £29,250 and a supportive work environment.
- Other info: Permanent position with Monday to Friday shifts and growth opportunities.
- Why this job: Kickstart your career in IT and make a difference in user experience.
- Qualifications: Degree in Computer Science or related field required.
The predicted salary is between 29250 - 29250 € per year.
IT Support Technicians are required for an ASAP start with our client on a permanent basis in Chippenham paying £29,250 per annum. To be successful you must have a Degree in Computer Science or a related subject.
Salary: £29,250 per annum
Shifts: Monday to Thursday 8am to 4pm, Friday 8am to 2pm
Duties:
- Managing the IT Help desk system and servicing all computer users on site
- Training users to improve their computer skills
- Provide IT services as part of a UK-wide support team
- Responsible for PC hardware maintenance and upgrading
- Responsible for software maintenance and upgrading
- Responsibility for cyber security within the site
IT Support Technician employer: The Best Connection
Join a dynamic team in Chippenham as an IT Support Technician, where you will enjoy a supportive work culture that prioritises employee development and collaboration. With competitive pay and a commitment to training, this role offers the chance to enhance your skills while contributing to a UK-wide support network, making it an ideal environment for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Technician
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local tech meetups, and don’t be shy about asking for referrals. We all know someone who knows someone, so leverage that!
✨Tip Number 2
Prepare for those interviews! Research common IT support questions and practice your answers. We can help you with mock interviews to boost your confidence and nail that job!
✨Tip Number 3
Show off your skills! Create a portfolio or a personal project that highlights your IT expertise. Whether it’s a blog about troubleshooting tips or a small app, let’s showcase what you can do!
✨Tip Number 4
Apply through our website! It’s super easy and we’re here to support you every step of the way. Plus, you’ll get updates on your application status directly from us!
We think you need these skills to ace IT Support Technician
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your degree in Computer Science or any related subjects. We want to see how your education has prepared you for the role, so don’t hold back on showcasing your technical skills!
Tailor Your Application:Take a moment to customise your application for the IT Support Technician role. Mention specific experiences that relate to managing help desk systems or training users, as this will show us you’re a perfect fit for the job.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your passion for IT support shines through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Best Connection
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around IT support systems and common issues. Be ready to discuss your experience with hardware maintenance, software upgrades, and any specific tools you've used in previous roles.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled IT challenges in the past. Think of specific situations where you resolved user issues or improved processes, as this will demonstrate your ability to manage the IT Help desk effectively.
✨Emphasise Your Communication Skills
As an IT Support Technician, you'll need to train users and explain complex concepts in simple terms. Practice explaining technical topics clearly and concisely, as this will show that you can communicate well with non-technical users.
✨Understand Cyber Security Basics
Since you'll be responsible for cyber security, make sure you're familiar with basic principles and best practices. Be prepared to discuss how you would handle potential security threats and what measures you would implement to protect the site.
