The Best Connection Group - Manchester are currently recruiting a Operations and Customer Service Assistance for our client based in Irlam
Hours
- Monday to Friday
- 09:00 - 17:00
Pay
£13.70 ph
£14.70 ph ( after a 12 week qualifying period )
This role is a full time position which will lead to a permanent job for the right candidate
Key responsibilities:
Deliver friendly, professional and timely customer support via email and other communication channels.
- Respond to customer enquiries, resolve issues efficiently, and escalate complex matters when required.
- Liaise with internal teams, suppliers, couriers and external partners to resolve operational and customer-related queries.
- Provide administrative and operational support to ensure business processes run smoothly and effectively.
- Assist with a variety of day-to-day tasks in a fast-paced and customer-focused environment.
Requirement
- Excellent communication and customer service skills.
- Strong organisational abilities and attention to detail.
- A proactive approach to problem-solving.
- Ability to manage multiple tasks and work effectively with a range of stakeholders.
- Previous administration, operations, or customer service experience is advantageous.
#J-18808-Ljbffr
Operations & Customer Service Assistant in Irlam employer: The Best Connection
Join a well-established company in Dartford that values its employees and fosters a supportive work culture. With competitive pay rates and a commitment to health and safety, we offer opportunities for professional growth and development within the warehouse and logistics sector. Our team-oriented environment ensures that every employee feels valued and empowered to contribute to our success.
