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For Companies At a Glance
- Tasks: Handle insurance claims and provide excellent customer service daily.
- Company: Join The Best Connection, a leading recruitment agency in the UK.
- Benefits: Enjoy competitive pay and opportunities for career growth.
- Why this job: Make a real impact by helping customers navigate their claims effectively.
- Qualifications: Experience in insurance and claims handling is essential.
- Other info: Located in Mansfield, this role offers a dynamic work environment.
The predicted salary is between 24000 - 36000 £ per year.
Overview
MAIN REQUIREMENT – INSURANCE AND CLAIMS HANDLING BACKGROUND
The Best Connection are currently seeking experienced Insurance Claim Handlers, for our client in the Mansfield area.
Responsibilities
- Managing claims from the start through to settlement
- Making decisions collectively on the extent and validity of a claim
- Checking for any potential fraudulent activity
- Analyse a claim made by a policymaker to establish whether it satisfies the policy conditions
- Guide policyholders on how to proceed with the claim, whether that be inbound or outbound calls
- Monitor the progress of a claim
- Escalating problems to other members of the team
- Data entry / use of computer software
- Liaising with internal departments
- General administration duties
Requirements
- Have a great knowledge of problem solving
- Work hard to deliver the best possible outcome
- Provide the best service
- Excel at building rapport with customers
- Excellent interpersonal and customer service skills in order to provide relevant and accurate information to customers
Working hours
- Monday – Friday 9am – 5pm (37.5 hours per week)
- Potential overtime available, paid at time and a half
- You must be flexible to work some weekends
- Pay rate is negotiable dependent on experience
A full CV will be required, followed by an interview directly with the company!
The Best Connection is acting as an Employment Business in relation to this vacancy.
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Insurance Claims Handler employer: The Best Connection
Contact Detail:
The Best Connection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Claims Handler
✨Tip Number 1
Make sure to brush up on your knowledge of insurance policies and claims processes. Being well-versed in these areas will not only help you answer questions confidently but also demonstrate your expertise during the interview.
✨Tip Number 2
Practice your problem-solving skills by reviewing common scenarios that insurance claims handlers face. This will prepare you to discuss how you've successfully navigated similar situations in the past.
✨Tip Number 3
Focus on building rapport with potential interviewers. Show genuine interest in their company and the role, as this can set you apart from other candidates who may not engage as effectively.
✨Tip Number 4
Be ready to showcase your customer service skills. Prepare examples of how you've gone above and beyond for clients in previous roles, as this is crucial for a position that revolves around providing excellent service.
We think you need these skills to ace Insurance Claims Handler
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your background in insurance and claims handling. Use specific examples from your previous roles that demonstrate your problem-solving skills and ability to deliver positive outcomes.
Showcase Customer Service Skills: Since the role requires excellent interpersonal skills, include instances where you've successfully built rapport with customers. This could be through effective communication or resolving issues efficiently.
Tailor Your CV: Customise your CV to align with the job description. Focus on the qualifications and skills mentioned, ensuring that your experience reflects what the company is looking for in an ideal candidate.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are a great fit for the Insurance Claims Handler position. Mention your passion for delivering excellent service and how you can contribute to the company's success.
How to prepare for a job interview at The Best Connection
✨Showcase Your Insurance Knowledge
Make sure to highlight your background in insurance and claims handling during the interview. Be prepared to discuss specific cases you've worked on and how you navigated challenges, as this will demonstrate your expertise and problem-solving skills.
✨Emphasise Customer Service Skills
Since the role requires excellent interpersonal skills, be ready to share examples of how you've built rapport with customers in previous positions. Discussing your approach to delivering exceptional service can set you apart from other candidates.
✨Prepare for Problem-Solving Scenarios
Expect to face situational questions that assess your problem-solving abilities. Think of past experiences where you successfully resolved issues and be ready to explain your thought process and the outcomes achieved.
✨Research the Company
Familiarise yourself with the company’s values and mission. Understanding their approach to claims handling and customer service will allow you to tailor your responses and show that you're genuinely interested in being part of their team.
