At a Glance
- Tasks: Assist customers, handle transactions, and create stunning jewellery displays.
- Company: Join a successful jewellery retailer with a vibrant team atmosphere.
- Benefits: Full-time contract, competitive salary, commission incentives, and skill training.
- Other info: Enjoy career progression opportunities and regular staff incentives.
- Why this job: Dive into the world of jewellery and connect with diverse customers daily.
- Qualifications: Customer service experience and a passion for jewellery are essential.
The predicted salary is between 28000 - 35000 £ per year.
The Best Connection has been instructed on an exciting opportunity for an experienced Sales Assistant to join our client's team at their successful site in Grantham, Lincolnshire. This is a full-time, customer-facing role where you will work directly with a large and diverse customer base in a retail environment.
Key Responsibilities
- Assist with walk-in enquiries on a regular basis.
- Answer, field and resolve customer queries over the phone and socials.
- Regularly market/advertise new and existing products online through social media channels.
- Ensure that customers feel welcome and have an excellent customer experience through any communication channel.
- Handle transactions which may be Cash or Card payments.
- Work closely with team members to ensure a smooth daily running of the shop.
- Creating and organising jewellery window displays in store.
Candidate Requirements
- Have previous experience within a customer-facing role is desirable; however, previous experience within a customer service role within telecommunications as a minimum is essential.
- Have an active interest in jewellery personally or previous job roles (skills to value jewellery will be taught).
- Ability to converse with a diverse customer base seamlessly.
- Be technology literate and have experience using social media (personal or business).
- Show confidence and accuracy with cash handling.
- Show the ability to integrate into a small team environment but also be able to make independent decisions when required.
Benefits
- Full-time, permanent contract from day one.
- Regular staff incentives.
- Company commission incentives based on performance.
- Competitive starting salary with salary reviews based on performance.
- Progression within the business when available.
- New skill sets training on how to value and authenticate jewellery.
- Salary banding (£28,000+) based on experience.
Key Details
- 5/7 Days worked a week with weekends being required to work on rotation.
- 08:30 - 17:30 on a working day.
- Due to the nature of the business, Bank Holidays not worked.
If you are interested in this role, please apply and a member of the team will be in contact.
Jewellery Sales Assistant — Full‑Time, Commission & Growth in Grantham employer: The Best Connection
The Best Connection offers a vibrant and supportive work environment for Jewellery Sales Assistants in Grantham, Lincolnshire, where employees are encouraged to grow and develop their skills. With a focus on excellent customer service, competitive salaries, and performance-based commission incentives, the company fosters a culture of teamwork and individual decision-making. Employees benefit from ongoing training in jewellery valuation and authentication, ensuring they are well-equipped to provide exceptional service while enjoying regular staff incentives and opportunities for career progression.
StudySmarter Expert Advice🤫
We think this is how you could land Jewellery Sales Assistant — Full‑Time, Commission & Growth in Grantham
✨Tip Number 1
Get to know the company and its products inside out. When you walk in for that interview, show off your knowledge about their jewellery and how it stands out. This will impress them and show you're genuinely interested!
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to handle different customer scenarios. This will help you feel more confident when dealing with real customers in the shop.
✨Tip Number 3
Don’t forget to showcase your social media savvy! Bring examples of how you've marketed products online before. This could be a game-changer, especially since they want someone who can promote their jewellery on socials.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that dream job!
We think you need these skills to ace Jewellery Sales Assistant — Full‑Time, Commission & Growth in Grantham
Some tips for your application 🫡
Show Your Passion for Jewellery:When you're writing your application, let us know why jewellery excites you! Share any personal experiences or interests you have in the field. This will help us see your enthusiasm and fit for the role.
Highlight Customer Service Skills:Make sure to emphasise your previous customer-facing experience. We want to know how you've handled queries and provided excellent service in the past. Use specific examples to show us what you can bring to our team!
Be Social Media Savvy:Since marketing products online is part of the job, mention any experience you have with social media. Whether it's personal or professional, let us know how you’ve used these platforms to engage with customers or promote products.
Keep It Professional Yet Friendly:While we love a casual vibe, remember to keep your application professional. Use clear language and check for typos. A well-written application shows us that you care about the opportunity and are serious about joining our team!
How to prepare for a job interview at The Best Connection
✨Know Your Jewellery
Brush up on your knowledge of jewellery before the interview. Familiarise yourself with different types of jewellery, materials, and trends. This will not only show your passion but also help you engage confidently with potential customers.
✨Practice Customer Interactions
Since this role is all about customer service, practice how you would handle various customer scenarios. Think about common queries or complaints and prepare your responses. Role-playing with a friend can be a fun way to get comfortable!
✨Show Off Your Social Media Skills
As the job involves marketing products online, be ready to discuss your experience with social media. Bring examples of posts you've created or campaigns you've been part of. This will demonstrate your tech-savviness and creativity.
✨Team Player with Independence
Highlight your ability to work well in a team while also being capable of making independent decisions. Share examples from past experiences where you successfully collaborated with others and instances where you took initiative.
