Overview
The Best Connection is currently seeking an experienced and proactive Office Manager to join a well-established food production company based in East Grinstead.
Industry: Food Production
Hours:
- Monday - Friday: 8:00am - 5:00pm
Pay: £40,000 per annum or £17.09 an hour
Key Responsibilities
- Supervising and supporting the office team on a day-to-day basis, setting high standards and ensuring workloads are effectively managed
- Managing staff holidays, absences, and schedules to ensure full office coverage at all times
- Overseeing the accurate and timely input of customer orders, identifying and addressing any errors
- Acting as the first point of contact for customer complaints and ensuring issues are handled professionally and efficiently
- Monitoring order accuracy and implementing corrective actions where recurring errors are identified
- Liaising with production, transport, and management teams to ensure effective communication across the business
- Maintaining accurate customer and supplier records in line with GDPR requirements and company policies
- Supporting the management team with administrative duties, reporting, and ad hoc office requirements
- Assisting with the development, implementation, and documentation of office procedures and best practices
- Identifying process inefficiencies and proactively suggesting practical improvements
- Producing and maintaining reports to support operational and business objectives
- Ensuring departmental compliance with company policies and procedures
Requirements
- Proven experience within an Office Manager, Senior Administrator, Office Supervisor, or similar role is ideal
- Strong people management and leadership skills
- Meticulous attention to detail, particularly within a customer order processing environment
- Excellent written and verbal communication skills
- Experience handling customer complaints and resolving issues professionally
- Proficient in the use of standard business software, including Microsoft Office applications
- Highly organised with the ability to prioritise tasks and manage multiple responsibilities
- A methodical approach and strong problem-solving abilities
- Positive, proactive, and flexible attitude with a willingness to support the wider business
- Previous experience within food production, logistics, manufacturing, or a related industry would be advantageous
If you are interested in joining a successful and growing business and have the skills and experience required for this Office Manager position in the food production industry, please click the APPLY NOW button.
The Best Connection is acting as an Employment Agency in relation to this vacancy.
Office Manager in East Grinstead employer: The Best Connection
The Best Connection is an excellent employer for Warehouse Operatives in Guildford, offering competitive pay and a supportive work culture that values teamwork and individual growth. With immediate start positions available, employees benefit from flexible shift patterns and opportunities to develop their skills in a dynamic environment, making it a rewarding place to build a career.
