Customer Support Advisor - Coventry CV6 Pay: £14.88 per hour We are currently recruiting for a Customer Support Advisor to join a busy customer support team based in Coventry CV6. The Role: Respond to customer queries regarding deliveries and services Provide friendly and professional first-line customer support Accurately log and categorise customer interactions Carry out customer verification and security checks Identify and escape queries where required Work towards individual and team KPIs Attend regular training and team meetings Take ownership of customer queries and provide a high standard of service Hours: 37.5 hours per week Monday to Friday Weekends worked on a rotational basis About You: At least 12 months' experience in a similar customer service environment Strong communication skills Customer-focused with a professional and positive attitude Able to multitask, prioritise and work under pressure Good attention to detail Computer literate with knowledge of MS Office Organised and self-disciplined Able to work well as part of a team Experience handling customer complaints or working in a B2B environment is desirable Location: Location: Coventry, CV6 Pay: £14.88 per hour #J-18808-Ljbffr
Customer Support Advisor employer: The Best Connection
Join a well-established company in Dartford that values its employees and fosters a supportive work culture. With competitive pay rates and a commitment to health and safety, we offer opportunities for professional growth and development within the warehouse and logistics sector. Our team-oriented environment ensures that every employee feels valued and empowered to contribute to our success.
