At a Glance
- Tasks: Assist customers with orders and enquiries, ensuring a smooth experience.
- Company: Join a friendly team in a supportive environment in Bilston.
- Benefits: Competitive pay, full training, and potential for a permanent role.
- Other info: Long-term opportunity with a chance for career growth.
- Why this job: No cold calling – build relationships with existing customers and make a difference.
- Qualifications: Strong customer service skills and good communication abilities.
The predicted salary is between 12.71 - 12.71 £ per hour.
Location: Bilston
Pay Rate: £12.71 per hour
Hours: 07:00am - 4:00pm or 08:00am - 5:00pm
Contract: Long-term opportunity with the potential for a permanent position following a successful trial period.
The Best Connection is currently recruiting on behalf of our Bilston-based client for a Customer Service / Sales Administrator to join their busy and friendly team. This is an excellent opportunity for someone with strong customer service skills who enjoys building relationships with customers. Not a cold-calling role – you will be working with existing and previous customers, providing support and assisting with their orders and enquiries.
Key Responsibilities
- Speaking with existing and previous customers over the telephone
- Processing customer orders accurately
- Preparing and issuing quotations
- Advising customers on lead times and order progress
- Providing updates on orders and quotations via email
- Maintaining accurate customer records and administration tasks
Requirements
- Excellent telephone manner and communication skills
- Strong customer service experience
- Proficiency in Microsoft Outlook
- Good organisational and administrative skills
- Ability to work effectively within a busy office environment
Desirable
- Previous experience using SAGE software (training will be provided)
Benefits
- No cold calling
- Friendly and supportive working environment
- Full training provided on internal systems
- Long-term role with the opportunity to secure a permanent contract
If you are a motivated and professional individual looking for a long-term opportunity, we would like to hear from you.
Customer Service / Sales Administrator employer: The Best Connection
Join a dynamic and supportive team in Bilston as a Customer Service / Sales Administrator, where your strong customer service skills will be valued and nurtured. Enjoy a friendly work culture with no cold calling, comprehensive training on internal systems, and the potential for a permanent position, making this an excellent opportunity for professional growth and meaningful employment.
