Customer Service Adviser

Customer Service Adviser

Full-Time No home office possible
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At a Glance

  • Tasks: Assist customers and handle administrative tasks in a friendly environment.
  • Company: Join a supportive client team in Paignton, easily accessible by bus.
  • Benefits: Enjoy weekly pay, 28 days annual leave, pension contributions, and flexible shifts.
  • Why this job: Great opportunity for growth with potential permanent positions and ongoing assignments.
  • Qualifications: Basic computer skills and a passion for helping others are essential.
  • Other info: Shifts available throughout the week, including weekends.

Are you passionate about delivering outstanding customer service? Are you looking for a full time opportunity with a supportive team? We are currently recruiting for a Customer Service Representative on behalf of our established client in Paignton .

Location – Easily accessible via local bus routes

Job Type: Temporary to Permanent position following a 12 week period.

Shift Pattern:

  • Full-time hours
  • 08:30 – 17:00
  • 30 Minute unpaid break

About the Role:

  • As a Customer Service Representative, you will play a key role in delivering first-class support to customers, both over the phone and through administrative tasks. You\’ll be the first point of contact for queries, ensuring all customer interactions are handled professionally and efficiently.

Key Responsibilities:

  • Responding to customer enquiries via phone, email, or in-person
  • Handling general administrative duties and data entry
  • Updating customer records accurately
  • Providing product or service information and resolving issues promptly
  • Working as part of a collaborative team to ensure excellent service delivery

Other benefits of working for The Best Connection Group Limited include:

  • Weekly pay
  • 28 days Paid Annual Leave 2026 pro-rata for PAYE (inclusive of statutory holiday)
  • Pension contribution
  • Online payslips
  • Choice of long term, short term and odd days or weekends available
  • Flexible shift patterns
  • Ongoing assignments throughout 2026
  • Possible permanent positions following successful trial periods

The Best Connection is acting as an Employment Business in relation to this vacancy.

Customer Service Adviser employer: The Best Connection

Join a dynamic team as a Customer Service Adviser in Paignton, where we prioritise employee well-being and growth. Enjoy competitive pay, flexible shift patterns, and generous benefits including 28 days of paid annual leave and pension contributions. Our supportive work culture fosters development and offers ongoing assignments with the potential for permanent positions, making it an excellent choice for those seeking meaningful employment.
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Contact Detail:

The Best Connection Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Adviser

✨Tip Number 1

Familiarise yourself with common customer service scenarios and how to handle them effectively. This will help you demonstrate your problem-solving skills during any interviews or assessments.

✨Tip Number 2

Practice your communication skills, both verbal and written. Being able to convey information clearly and professionally is crucial in a customer service role.

✨Tip Number 3

Research the company and its values. Understanding what they stand for will allow you to align your answers with their expectations and show that you're genuinely interested in the role.

✨Tip Number 4

Be prepared to discuss your computer skills and any relevant software you’ve used in previous roles. Highlighting your technical proficiency can set you apart from other candidates.

We think you need these skills to ace Customer Service Adviser

Excellent Communication Skills
Customer Service Skills
Problem-Solving Skills
Administrative Skills
Computer Literacy
Time Management
Attention to Detail
Empathy and Patience
Teamwork
Adaptability
Conflict Resolution
Multitasking
Positive Attitude
Organisational Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Customer Service Adviser position. Tailor your application to highlight relevant experience in customer service and administrative tasks.

Highlight Computer Skills: Since a good working knowledge of computers is essential, make sure to emphasise your technical skills in your CV and cover letter. Mention specific software or tools you are proficient in that relate to customer service.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for customer service. Use examples from your past experiences to demonstrate how you can contribute to the client’s success in Paignton.

Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial in customer service roles.

How to prepare for a job interview at The Best Connection

✨Research the Company

Before your interview, take some time to learn about the company and its values. Understanding their mission and how they operate will help you tailor your answers and show that you're genuinely interested in the role.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Highlighting your problem-solving abilities and communication skills will demonstrate that you're a great fit for the Customer Service Adviser position.

✨Be Ready for Administrative Questions

Since the role involves administrative tasks, be prepared to discuss your experience with computers and any relevant software. You might be asked about your organisational skills, so think of examples that showcase your attention to detail.

✨Ask Insightful Questions

At the end of the interview, don't forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.

Customer Service Adviser
The Best Connection
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