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For Companies At a Glance
- Tasks: Assist clients by logging orders and resolving queries in a team environment.
- Company: Join a large global logistics company with a vibrant culture.
- Benefits: Enjoy free parking, tea, coffee, and fun team-building activities.
- Why this job: Gain valuable experience while providing excellent customer service.
- Qualifications: Familiarity with Microsoft Office/Excel is a plus.
- Other info: Flexible shifts and a relaxed dress code for a comfortable work atmosphere.
The predicted salary is between 20800 - 26000 £ per year.
Overview
Our client, a large global logistics company based in Hams Hall, Birmingham requires Customer Service Representatives. 💻 🎧
The position is a genuine temp to perm opportunity following a successful trial period, there is further career progression potential. 👏
Responsibilities
- Working with a large number of existing clients and logging orders.
- Providing a great customer experience to internal and external clients.
- Dealing with customer queries professionally and efficiently
- Working within a team environment and to agreed timescales.
- Skills on Microsoft office/Exel
- Computer literate (you will be operating various in-house systems)
Qualifications
- Providing a great customer experience to internal and external clients.
- Dealing with customer queries professionally and efficiently
- Working within a team environment and to agreed timescales.
- Skills on Microsoft office/Exel
- Computer literate (you will be operating various in-house systems)
Benefits
- Free parking and close to public transport along with free tea and coffee
- 3 Day Induction and training programme
- Big TV screen to enjoy sporting events
- Team building exercises and social events
- Monthly Reward and Recognitions
- Relaxed dress code
Shift and Availability
- Shifts vary from 07:00 – 18:00 from Monday to Friday
- 07:00 – 15:30
- 07:30 – 16:00
- 08:00 – 16:30
- 08:30 – 17:00
- 09:00 – 17:30
- 09:30 – 18:00
Rate of pay
£12.50 per hour // Annual Salary £26,000
The Best Connection is acting as an Employment Business in relation to this vacancy.
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Customer Executive Team Member employer: The Best Connection
Contact Detail:
The Best Connection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Executive Team Member
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about them during interviews.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've provided excellent service or resolved issues. This will help you shine when discussing your experience with potential employers.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. They might give you insider tips or even refer you for the role, which can really boost your chances.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Customer Executive Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Executive Team Member role. Highlight any relevant experience you have in customer service and logistics, and don’t forget to mention your skills with Microsoft Office and Excel!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you’re the perfect fit for our team. Mention specific examples of how you've provided great customer experiences in the past.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We love straightforward communication, so avoid jargon and make sure your key skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at The Best Connection
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Understand what makes a great customer experience and be ready to share examples of how you've handled queries or complaints in the past. This will show that you’re not just familiar with the role but also passionate about providing excellent service.
✨Familiarise Yourself with Microsoft Office
Since the job requires proficiency in Microsoft Office, especially Excel, make sure you can confidently discuss your experience with these tools. Consider preparing a few examples of how you've used Excel in previous roles, whether it’s for logging orders or managing data.
✨Teamwork is Key
This role involves working within a team environment, so be prepared to talk about your experiences collaborating with others. Think of specific instances where you contributed to a team project or helped a colleague, as this will highlight your ability to work well with others.
✨Ask Questions About the Company Culture
During the interview, don’t hesitate to ask about the company culture and team dynamics. This shows that you’re genuinely interested in fitting into their environment. Plus, it gives you a chance to assess if it’s the right place for you, especially with perks like team-building exercises and a relaxed dress code.
