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- Tasks: Handle incoming calls and provide top-notch customer service.
- Company: Join a supportive team at The Best Connection Group Limited.
- Benefits: Earn £12.21 per hour, enjoy weekly pay and 28 days paid leave.
- Why this job: No experience needed; full training provided for your success.
- Qualifications: Great communication skills and a willingness to learn.
- Other info: Flexible part-time hours with potential for growth.
Call Operative (JN -072025-2526) Tamworth, England
Salary: GBP12.21 – GBP12.21 per hour
Our client, based in Amington Industrial Estate, requires Part time Contact Call Centre Operatives (NO COLD CALLING). No previous experience is necessary as full training is provided. The assignment is for 10 weeks. Duties include dealing with incoming calls from members and delivering excellent customer service to handle queries. Liaising with engineers via telephone and email to ensure members\’ jobs are dealt with efficiently. Assisting with any other general admin office duties, such as filing, copying, and basic data entry. Using Microsoft Word and Excel programs.
Our client offers Part time Contact Call Centre Operatives:
- Working 20 hours per week
- Monday to Friday
- 14:00 to 18:00
- £12.21 per hour
Benefits of working for The Best Connection Group Limited include:
- Online payslips
- Weekly pay
- Pension contribution
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
We are an equal opportunities employer and welcome applications from all qualified candidates.
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Call Operative employer: The Best Connection
Contact Detail:
The Best Connection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Operative
✨Tip Number 1
Get to know the company before your interview! Research their values and mission, so you can show how you fit in. It’ll help us see that you’re genuinely interested in being a part of the team.
✨Tip Number 2
Practice your phone skills! Since this role involves handling calls, try role-playing with a friend or family member. This will help you feel more confident when it comes to dealing with real customers.
✨Tip Number 3
Be ready to showcase your customer service skills! Think of examples from your past experiences where you’ve helped someone out or solved a problem. We love to hear about how you’ve made a difference!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for enthusiastic candidates like you!
We think you need these skills to ace Call Operative
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills match the Call Operative role. We want to see how you can deliver excellent customer service and handle queries effectively!
Show Your Enthusiasm: Let your passion shine through in your written application! We love candidates who are excited about the opportunity to work with us and contribute to our team.
Keep It Clear and Concise: When writing your application, be straightforward and to the point. We appreciate clarity, so make sure your experience and skills are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with StudySmarter.
How to prepare for a job interview at The Best Connection
✨Know the Role Inside Out
Before your interview, make sure you understand what a Call Operative does. Familiarise yourself with the duties mentioned in the job description, like handling incoming calls and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested.
✨Practice Your Communication Skills
Since this role involves dealing with customers over the phone, practice clear and friendly communication. You can do this by role-playing with a friend or family member. Focus on being polite, concise, and helpful, as these are key traits for a successful Call Operative.
✨Brush Up on Microsoft Office
As you'll be using Microsoft Word and Excel, it’s a good idea to refresh your skills in these programs. Try to get comfortable with basic functions, as you might be asked about your proficiency during the interview. Showing that you can handle these tools will give you an edge.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare some thoughtful questions to ask your interviewer. This could be about the team you'll be working with or how success is measured in the role. It shows that you're engaged and serious about the position, which can leave a positive impression.